Assistant Director of Emergency Communications

City of HutchinsonHutchinson, KS, USA

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Assistant Director of Emergency Communications

City of Hutchinson

Do you thrive in high-pressure environments where every decision matters? The City of Hutchinson is seeking a skilled and dedicated Assistant Director of Emergency Communications to help lead our 24 / 7 emergency communications operations. This leadership role is central to ensuring that police, fire, sheriff, and medical services receive timely, accurate information to protect and serve our community.

What You'll Do

As Assistant Director, you support the Director in managing daily operations, supervising staff, and ensuring smooth coordination across emergency response agencies. You also take the lead in the Director's absence. Key responsibilities include :

Oversee staff performance, provide coaching and evaluations, and foster a high-performing team.
Manage call-taking and dispatch operations to ensure rapid, accurate emergency response.
Monitor and enhance communication systems and protocols for compliance and effectiveness.
Partner with IT and vendors to maintain and upgrade radio, CAD, and related technologies.
Assist with budgeting, resource allocation, and pursuit of grants and funding opportunities.
Lead or support communication efforts during major incidents, disasters, and crisis situations.
Collaborate with law enforcement, fire, EMS, city departments, and community organizations.
Promote public education and awareness about emergency communications.

What We're Looking For

The ideal candidate brings both technical expertise and strong leadership skills. You must be able to perform under pressure, make sound decisions quickly, and inspire confidence in your team and the community.

Minimum Requirements :

High school diploma or equivalent (bachelor's degree in a related field preferred).

At least 3 years of experience in emergency communications and 4 years in a supervisory role.

Valid Kansas Driver's License with acceptable driving record.

Certifications (or ability to obtain within six months) : KCJIS, NCIC, EMD, EFD, Emergency Police Dispatch, and CPR.

APCO Certified Public Safety Executive Program Certification within four years of hire.

Key Skills & Abilities :

Calm, professional communication under stressful conditions.

Strong problem-solving, critical thinking, and decision-making skills.

Ability to manage projects, set priorities, and meet deadlines.

Excellent written and verbal communication.

Knowledge of emergency communications systems and best practices.

Why Join Us?

This is more than a job-it's a chance to make a difference in public safety every single day. You'll work with a dedicated team, have opportunities for professional growth, and help shape the future of emergency communications in Hutchinson.

👉 Apply today to be part of a team where every second counts.

Automatic Disqualifiers for Assistant Director of Emergency Communications :

At the time of your submission of this Application for Employment, a criminal history check will be conducted, and your background will be closely examined. Failure to meet any of the following requirements will result in immediate disqualification :

A) No convictions(s), expunged conviction(s), or placement on diversion by any state of the federal government for a crime which is a felony or its equivalent under the uniform code of military justice;

B) No convictions(s), expunged convictions(s), or placement on diversion by any state or federal government for a misdemeanor crime of domestic violence or its equivalent under the uniform code of military justice;

C) Is the holder of a high school diploma or furnishes evidence of successful completion of an examination indicating and equivalent achievement.

D) Is of good moral character;

E) Satisfies all requirements set forth by the City of Hutchinson

F) If military service has been rendered, DD214 must reflect a separation code and an honorable discharge or a discharge under honorable conditions;

G) Not falsified, intentionally misrepresented, or have not been completely truthful or have not fully disclosed ALL information requested on a questionnaire, document, or application as part of the pre-employment process;

H) Has not been convicted of, plead guilty or no contest to, or received diversion on serious traffic violation within the past five years. Serious traffic violations include, but not limited to DIU, reckless driving, hit and run, vehicular homicide, and eluding a police officer.

I) Has not been convicted of a crime involving an act of dishonesty, to include but not limited to theft, insufficient funds (checks), fraud, false police reports, etc. If convicted as a juvenile of any of these listed acts, each case will be reviewed to determine if it disqualifies you for further employment consideration.

It is important that you truthfully and thoroughly answer all questions contained in this Application for Employment including but not limited to any criminal and dishonest conduct. The disclosure of criminal conduct, dishonest conduct, or civil litigation on this application will not necessarily result in your rejection for employment.

Please be advised that if disqualified, our agency may not be able to share the specific records resulting in your disqualification due to federal and state regulations. However, we will direct you to the applicable law enforcement agency to retrieve and potentially solve any disputes.

The City of Hutchinson employs over 400 employees that serve our community every day. City employees make Hutchinson a great place to live, work, and play. We take pride in our work, and it shows. Come be a part of a workforce that makes a difference! We're always looking for talented, self-motivated individuals to join our team.

City of Hutchinson is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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Director Of Emergency • Hutchinson, KS, USA