Director, Provider Relations (IDD)

Job Description

We are seeking a Director, Provider Relations (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role :

The Director of Provider Relations (IDD) plays a pivotal role in establishing and maintaining strong, collaborative partnerships with providers serving individuals with Intellectual and Developmental Disabilities (IDD). This leadership position is responsible for developing strategic initiatives that enhance provider network capacity, quality, and compliance with regulatory standards. The role requires overseeing provider engagement, contract negotiations, and performance management to ensure the delivery of high-quality, person-centered care. The Director will work closely with internal teams and external stakeholders to address challenges, implement best practices, and drive continuous improvement in service delivery. Ultimately, this position ensures that the provider network effectively supports the health and well-being of individuals with IDD, aligning with organizational goals and regulatory requirements.

Minimum Qualifications :

• Bachelor’s degree in Health Administration, Social Work, Nursing, or a related field.
• Minimum of 7 years of experience in provider relations, network management, or a related role within the healthcare or IDD services sector.
• Demonstrated knowledge of Intellectual and Developmental Disabilities service delivery systems and regulatory requirements.
• Proven experience in contract negotiation and provider performance management.
• Relevant experience may substitute education requirement on a year-for-year basis.

Preferred Qualifications :

Responsibilities :