IT Manager

IT Manager

Atlas is the concierge and charge card built for those who expect more unlocking access to world-class dining, luxury travel, and lifestyle experiences, while making spending seamless.

Our members are discerning, high-spending individuals who rely on Atlas for insider access, curated service, and unmatched reliability.

In just 12 months, we've scaled to over $X00,000,000 in spend volume growing double digits month-over-month, organically and without paid marketing.

We're backed by world-class investors and have multiple years of runway ahead. Our team is lean, senior, and fast-moving, with experience at Apple, Robinhood, Instacart, DoorDash, and leading startups.

The Role

We are looking for a hands-on IT Manager to own and evolve our internal IT function. This person will manage day-to-day IT operations, oversee equipment and endpoint management, ensure compliance with SOC2, and lead critical systems projects like our SSO migration. You'll be both the go-to resource for IT support and the architect of scalable IT processes as we grow.

Responsibilities

Own IT equipment procurement and lifecycle management (laptops, monitors, phones, etc.)

Oversee technical onboarding and offboarding of employees, ensuring seamless access and deprovisioning.

Manage endpoint devices (computers, mobile devices) to maintain SOC2 compliance; implement and maintain MDM / endpoint security tools.

Provide IT Helpdesk support, resolving day-to-day technical issues for staff.

Partner with Security / Engineering to enforce access controls, security policies, and IT best practices.

Lead key IT infrastructure projects, beginning with a company-wide SSO migration.

Maintain and optimize IT vendors, SaaS subscriptions, and support contracts.

Build documentation and processes to enable IT to scale with the business.

About You

47 years of IT experience in a tech company environment, ideally in a fast-growing startup.

Proven experience managing endpoint devices for SOC2 compliance (e.g., MDM tools such as Kandji, Jamf, Intune, or similar).

Hands-on experience with SSO / identity providers (Google SSO, Okta, OneLogin, Azure AD, or similar).

Strong troubleshooting skills across Mac / Windows operating systems, networking, and SaaS applications.

Excellent communication skills with a "white-glove" approach to IT support.

Highly organized, with experience building scalable IT processes and documentation.

Nice To Have

Prior experience leading an SSO migration.

Exposure to ISO 27001 or other security frameworks in addition to SOC2.

Experience supporting globally distributed teams.

Why Join Us

Be the first IT hire at a rapidly growing startup.

Shape Atlass IT strategy while executing the foundational work that keeps Atlas online

Work alongside a passionate, ambitious team creating unique and magical experiences for our members.

Competitive compensation (Salary + Equity), benefits, and membership perks and you get an Atlas card!