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Onsite Community Manager Job at Waccamaw Management, LLC in Schaumburg

Onsite Community Manager Job at Waccamaw Management, LLC in Schaumburg

MediabistroSchaumburg, IL, United States
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Overview

Associa is building the future of community with more than 225 branch offices across North America and over five million residents served. The organization employs 11,000+ team members and has 43 years of positive impact and meaningful value to communities. For more information, visit www.associaonline.com.

Position

General Manager (typically on-site) is responsible for supervising the administrative support staff of the assigned Community Association. The General Manager I will assist the lead General Manager with oversight and support of the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. This role primarily interacts with residents and the lead General Manager, and may interact with vendors, board members, committee members, and staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Responsibilities

  • Assist General Manager II / III with implementation of Board policy and directives within the scope of the management agreement. Work with the board on strategic initiatives, policy governance and association projects.
  • Supervise all administration staff at the community.
  • Assist with employee hiring, training, supervising, and performance management.
  • Assist with preparing schedules and establishing priorities for routine and special work projects.
  • Assist with annual budget and administration of the community functions within the projected and approved operating budget.
  • In conjunction with the General Manager II / III, act as a liaison between the Board of Directors and residents in the execution of policies and conveyance of resident grievances.
  • In conjunction with the General Manager II / III, work as a liaison between the Board and legal counsel, as well as with Board Advisory Committees.
  • Other duties as assigned.

Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with homeowners’ requests.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Knowledge of company policies, procedures and forms.
  • Knowledge of conflict resolution techniques at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time-critical prioritization skills.

    • Education & Experience

  • Associates Degree Required
  • Bachelors Degree Preferred
  • 3 - 5 years of directly related or closely related experience
  • 3 - 5 years of Community Association experience
  • 0 - 3 years of Management and / or Supervisory experience

    • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

    Job Function / Industry

  • Job function : Marketing and Sales
  • Industries : Business Consulting and Services

    • Notes : This listing may include related job postings or location details (for example, in Schaumburg, IL). All content reflects the information provided in the original description.

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    Community Manager • Schaumburg, IL, United States