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Leasing Manager

Leasing Manager

Top Talent ConsultingPhoenix, AZ, US
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Job Description

Job Description

The Opportunity

Were looking for an experienced, driven, and hands-on Leasing Manager to lead and grow our residential leasing operations. This role is responsible for managing a team of four leasing agents and one marketing coordinator , while also jumping in personally when neededwhether thats taking calls, showing properties, or closing a lease.

The ideal candidate is both a strong leader and a roll-up-your-sleeves problem solver, capable of balancing people leadership with daily execution. This is a go-getter position for someone who thrives in a fast-paced environment, motivates a team, and keeps occupancy and tenant satisfaction consistently high.

Who We Are

We are a property management company passionate about real estate and dedicated to providing exceptional service to both clients and tenants.

We handle every aspect of the leasing process to ensure a seamless experience for landlords and tenants alike. Our tenants aren't just numbers, we know them by name and make sure their needs are met promptly and professionally.

What You'll Do

Leasing & Occupancy

  • Oversee and directly participate in daily leasing operations.
  • Develop and implement strategies to hit occupancy and revenue goals.
  • Jump in on leasing calls, property showings, and negotiations when needed.

Leadership & Team Management

  • Lead, coach, and inspire a team of 4 leasing agents and 1 marketing coordinator.
  • Conduct weekly one-on-ones, team meetings, and performance evaluations.
  • Hold the team accountable for leasing KPIs while also modeling high performance.

    • Tenant Relations & Customer Service

  • Ensure tenant inquiries are handled promptly and professionally.
  • Step in on escalated tenant concerns or disputes.
  • Drive tenant satisfaction and retention efforts.

    • Marketing & Outreach

  • Guide and support the marketing coordinator in executing campaigns.
  • Partner with the leasing team to create market presence and outreach strategies.
  • Adjust marketing approaches based on occupancy data and competition.

    • Administrative & Financial

  • Manage leasing documentation, agreements, and renewals.
  • Track leasing performance and generate reports for leadership.
  • Recommend pricing adjustments and contribute to budget planning.

    • Property Oversight

  • Conduct property walk-throughs and inspections.
  • Partner with maintenance and property management teams to resolve issues fast.

    • What Were Looking For

  • 3-5 years of experience in leasing or residential property management.
  • Demonstrated success managing a leasing or sales team.
  • An active Real Estate License (required).
  • High energy, proactive, and willing to jump in as needed.
  • Strong communication, organization, and conflict-resolution skills.
  • Tech-savvy with property management software (Yardi, AppFolio, Buildium, etc.) and Microsoft Office.

    • Why Work With Us

  • Competitive base salary + performance-based bonuses.
  • Leadership responsibility with room to grow in the company.
  • Paid time off and holiday leave.
  • A supportive, energetic, and mission-driven culture where performance is recognized.

    • Our Hiring Process

  • Qualified applicants receive a text and email with a short survey.
  • Survey completion leads to a 2030-minute Zoom interview.
  • Final candidates are invited to meet in person for the final stage.
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