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Part Time Leasing Specialist - HOHM Highlandtown Apts
Part Time Leasing Specialist - HOHM Highlandtown AptsWPM Real Estate Management • Baltimore, MD, US
Part Time Leasing Specialist - HOHM Highlandtown Apts

Part Time Leasing Specialist - HOHM Highlandtown Apts

WPM Real Estate Management • Baltimore, MD, US
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Part Time Leasing Specialist - HOHM Highlandtown Apts

Leasing Specialist HOHM Highlandtown Apartments | WPM

At WPM, our Leasing Specialists play a vital role in turning apartments into homes. As a Leasing Specialist, you will lease apartments to prospective residents through excellent customer service and strategic marketing of the property. You'll guide prospects through the application and rental process, maintain high standards of customer satisfaction, and help foster a vibrant community for our residents.

This position is ideal for individuals with experience in customer service, sales, and marketing who enjoy helping people find their perfect home. Leasing Specialists receive competitive base pay, plus the opportunity to earn commission!

Schedule : 16 hours per week, with Saturday availability from 10 : 00 AM 5 : 00 PM Pay : $20 / hour

Key Responsibilities :

  • Greet residents and prospective residents warmly
  • Guide prospects through the application and rental process
  • Conduct tours of model and vacant apartments
  • Maintain a strong focus on customer service and satisfaction
  • Address residents' wants, needs, and concerns
  • Plan resident appreciation events
  • Market the property and post ads on designated platforms
  • Think creatively to resolve resident issues and enhance community experience

Required Knowledge, Skills, and Abilities :

  • Present a positive and professional image in appearance, demeanor, and dress
  • Proficient with PC operations and ability to learn new software quickly
  • Strong verbal and written communication skills
  • Ability to provide exceptional customer service
  • Valid driver's license and reliable transportation
  • Demonstrated sales skills with ability to overcome objections
  • Education and Experience :

  • High School Diploma or equivalent
  • NALP Certification preferred
  • Prior leasing and / or sales experience preferred
  • Skills : Required :

  • Attention to detail : Advanced
  • Problem solving : Advanced
  • Maintaining composure under stress : Some Knowledge
  • Dealing with complaints : Some Knowledge
  • Effective listening skills : Some Knowledge
  • Team player : Intermediate
  • Customer service : Intermediate
  • Preferred :

  • Checking for accuracy : Advanced
  • Collaborating on ideas : Advanced
  • Creativity : Advanced
  • Microsoft Word : Intermediate
  • Microsoft Excel : Novice
  • Microsoft Outlook : Intermediate
  • Meeting deadlines : Some Knowledge
  • Clerical work and tasks : Intermediate
  • Filing : Novice
  • Marketing : Some Knowledge
  • Behaviors : Required :

  • Team Player : Works well as a member of a group
  • Enthusiastic : Shows intense and eager enjoyment and interest
  • Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
  • Preferred :

  • Loyal : Shows firm and constant support to a cause
  • Dedicated : Devoted to a task or purpose with loyalty or integrity
  • Motivations : Required :

  • Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
  • Preferred :

  • Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work
  • Self-Starter : Inspired to perform without outside help
  • Preferred Licenses & Certifications :

  • Natl Apt Leasing Prof
  • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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