Part Time Leasing Specialist - HOHM Highlandtown Apts
Leasing Specialist HOHM Highlandtown Apartments | WPM
At WPM, our Leasing Specialists play a vital role in turning apartments into homes. As a Leasing Specialist, you will lease apartments to prospective residents through excellent customer service and strategic marketing of the property. You'll guide prospects through the application and rental process, maintain high standards of customer satisfaction, and help foster a vibrant community for our residents.
This position is ideal for individuals with experience in customer service, sales, and marketing who enjoy helping people find their perfect home. Leasing Specialists receive competitive base pay, plus the opportunity to earn commission!
Schedule : 16 hours per week, with Saturday availability from 10 : 00 AM 5 : 00 PM Pay : $20 / hour
Key Responsibilities :
- Greet residents and prospective residents warmly
- Guide prospects through the application and rental process
- Conduct tours of model and vacant apartments
- Maintain a strong focus on customer service and satisfaction
- Address residents' wants, needs, and concerns
- Plan resident appreciation events
- Market the property and post ads on designated platforms
- Think creatively to resolve resident issues and enhance community experience
Required Knowledge, Skills, and Abilities :
Present a positive and professional image in appearance, demeanor, and dressProficient with PC operations and ability to learn new software quicklyStrong verbal and written communication skillsAbility to provide exceptional customer serviceValid driver's license and reliable transportationDemonstrated sales skills with ability to overcome objectionsEducation and Experience :
High School Diploma or equivalentNALP Certification preferredPrior leasing and / or sales experience preferredSkills : Required :
Attention to detail : AdvancedProblem solving : AdvancedMaintaining composure under stress : Some KnowledgeDealing with complaints : Some KnowledgeEffective listening skills : Some KnowledgeTeam player : IntermediateCustomer service : IntermediatePreferred :
Checking for accuracy : AdvancedCollaborating on ideas : AdvancedCreativity : AdvancedMicrosoft Word : IntermediateMicrosoft Excel : NoviceMicrosoft Outlook : IntermediateMeeting deadlines : Some KnowledgeClerical work and tasks : IntermediateFiling : NoviceMarketing : Some KnowledgeBehaviors : Required :
Team Player : Works well as a member of a groupEnthusiastic : Shows intense and eager enjoyment and interestDetail Oriented : Capable of carrying out a given task with all details necessary to get the task done wellPreferred :
Loyal : Shows firm and constant support to a causeDedicated : Devoted to a task or purpose with loyalty or integrityMotivations : Required :
Flexibility : Inspired to perform well when granted the ability to set your own schedule and goalsPreferred :
Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of workSelf-Starter : Inspired to perform without outside helpPreferred Licenses & Certifications :
Natl Apt Leasing ProfEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.