Mainframe Technical Advisor

Overview

Mainframe Technical Advisor – Remote, United States

JR011892

Position Summary

The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical representative for the client, providing leadership on strategy, troubleshooting, and execution. The MF TA is well-versed in the Client solution and represents both the client and Ensono technical teams in client engagements, ensuring the Client is represented internally and externally at every aspect of the engagement. MF TAs promote open communication with other departments, using sound judgment to perform duties. MF TAs use communication, analytical, and problem-solving skills to identify, communicate, and resolve issues and to make improvements to optimize the client’s infrastructure.

The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service delivered to clients by effectively :

• Building strong client relationships by becoming a key point of contact for clients
• Participating in proactive and reactive problem management, particularly for systemic issues, to reduce repeat issues; ensuring knowledge sharing amongst the MF TA team and across other MF teams as needed
• Working with internal departments to mitigate client concerns and facilitate cross-team communication and coordination, especially for large, complex projects and implementations
• Utilizing thought leadership to provide insights, recommendations and guidance to promote operational excellence

Key Areas of Focus for this Role

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

Preferred Qualifications

Why Ensono

Ensono is a client-facing company that supports remote work when not required on a client site. Benefits include : Unlimited Paid Days Off; health plans; 401k with company match; various insurance and wellness offerings; education reimbursement; paid parental leave; and flexible schedules, among others. As of posting date, a pay range of $100,000 to $183,000 annually is estimated for this role, with final placement based on skills, experience, equity, and business needs. Additional compensation may include an annual bonus and equity grant.

Ensono is an Equal Opportunity / Affirmative Action employer. We are committed to creating a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement / posting OFCCP’s pay transparency policy can be found on OFCCP’s website : https : / / www.dol.gov / sites / dolgov / files / OFCCP / pdf / pay-transp_English_formattedESQA508c.pdf

If you need accommodation at any point during the application or interview process, please contact the recruiter or email USTalentAcquisition@ensono.com.

JR011892

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