Branch Receptionist

Receptionist

The Receptionist answers the telephone lines, greets clients and visitors, receives and transmits messages, and maintains the professional image of the agency to callers and visitors.

Essential Functions :

• Handle incoming calls and visitors, provide assistance and information as required, and connect caller / visitor with the desired party in a friendly, courteous, and cheerful manner. Also maintains the in and out log and Welcome Board. Answer client inquiries or direct the inquiry to the person best able to handle.
• Distribute incoming fax messages. Record and forward accurate messages. Retrieve overnight messages
• Type correspondence, reports, and other documents as requested
• Send outgoing faxes as requested
• Perform all actions relating to the public, customers, and companies in a manner that will avoid issues involving potential errors and omissions
• Participate in seminars and other training for knowledge and skill development
• Perform other duties as requested

Additional Responsibilities :

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.

Knowledge, Skills, and Abilities :

Qualifications :

Working Conditions and Reasonable Accommodations :