TL, Contract Administration

Job Summary :

The Team Lead, Contract Administration directs day-to-day staff activities to ensure service and performance objectives are achieved.

Essential Functions :

• Manage and maintain workflow / assignments to ensure timely processing of new contracts and maintenance
• Document process changes and new procedures to promote consistency in contracts operations
• Monitor level of inventory; notify management of levels outside of established thresholds
• Create, review, revise and enforce company and department policies and procedures
• Responsible for direct supervision of staff including quality review, performance feedback, disciplinary issues and merit / bonus appraisal review
• Create and update ongoing staffing plan to address issues that may impact service or provider / internal customer satisfaction
• Oversee orientation and training of new Contract Analysts
• Analyze staff's ability to utilize systems and reference materials and make recommendations for improving performance as appropriate
• Tracking and reporting of staff production and quality; review in monthly 1 : 1s
• Maintain time sheets for non-exempt employees
• Participate in managing external vendor relationships
• Perform any other job related instructions, as requested

Education and Experience :

Competencies, Knowledge and Skills :

Licensure and Certification :

Working Conditions :

Compensation Range :

$61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type : Salary

Competencies :

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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