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Help Desk Technician
Help Desk TechnicianUS Tech Solutions, Inc. • New Orleans, LA, US
Help Desk Technician

Help Desk Technician

US Tech Solutions, Inc. • New Orleans, LA, US
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  • serp_jobs.job_card.temporary
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Duration : 6-12+ Months Contract with possible extension

Job Description :

Required Skills & Experience :

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 2+ years of relevant work experience
  • Proven experience in infrastructure technology analysis
  • Proficiencies in data analysis and technical knowledge
  • A continuous learner that stays abreast with industry knowledge and technology
  • Relevant certifications, such as CompTIA A+, Microsoft Certified : Azure Fundamentals, or Google Cloud Associate, are a plus

Roles & Responsibilities :

  • Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
  • Assist with infrastructure projects and assignments.
  • Participate in basic monitoring and routine troubleshooting of infrastructure systems.
  • Collaborate with team members to address infrastructure challenges and daily operational tasks.
  • Support the creation and maintenance of infrastructure documentation.
  • Develop and improve technical skills through on-the-job experience.
  • Show eagerness to learn and gain expertise in infrastructure services.
  • Follow established best practices and standards in infrastructure service delivery.

    • Skills :

  • Helpdesk Support, Software Installation, Windows support, IT Helpdesk, Windows 10 & 11

    • Education :

  • High School or Equivalent experience

    • About US Tech Solutions :

    US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

    www.ustechsolutions.com

    US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Help Desk Technician • New Orleans, LA, US

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