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Facilities Operations Technician

Facilities Operations Technician

Prism Health North TexasDallas, TX, US
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Our Core Values :

The culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion, and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values :

  • We are solution seekers.
  • We have a can-do attitude.
  • We are mission-driven.
  • We care about people

General Description :

The Facilities Operations Technician reports to the Director of Facilities, Safety & Security. The Facilities Technician is a hands-on role responsible for performing routine maintenance, repairs, and general upkeep of all Prism Health North Texas facilities. This position requires the ability to work independently, solve problems on the spot, and manage multiple tasks with minimal supervision. The Facilities Technician ensures our locations remain safe, functional, and presentable for staff, patients, and visitors.

Responsibilities

Specific Responsibilities of the Job :

  • Coordinates, oversee and / or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work. Reviews work orders to ensure that assignments are completed.
  • Perform day-to-day maintenance, repair, and minor construction tasks, including painting, patching, light carpentry, minor plumbing, and basic electrical work.
  • Complete preventive maintenance and routine inspections of building systems, fixtures, and equipment.
  • Troubleshoot and repair facility-related issues promptly to minimize downtime.
  • Coordinate with vendors for specialized repairs or services, ensuring quality work and minimal disruption to operations.
  • Respond to internal work orders in a timely manner and maintain accurate records of completed tasks.
  • Assist with setup, relocation, and assembly of office furniture or equipment.
  • Maintain clean and organized storage areas, tools, and workspaces.
  • Ensure compliance with basic OSHA safety standards and report any hazards or safety concerns immediately.
  • Support emergency and safety procedures, including responding to facility-related incidents after hours when necessary.
  • Create and manage access control security cards and employee picture badges. Manage all alarm permits for all locations.
  • Acts as the primary liaison with building management for all leased locations.
  • Coordinates all maintenance and preventive maintenance issues and schedules. Provides support to health centers by coordinating lab equipment repair, calibration and maintenance.
  • Oversee the assignment / return of all keys, security access cards and security codes.
  • Works with the Director of Facilities, Safety & Security to negotiate bids and contracts for services.
  • Manages facilities related invoicing to ensure prompt payments are made
  • Coordinates construction activities and schedules
  • Develops and recommends office procedures and systems to ensure smooth office operations.
  • Manages agency supply order process.
  • Manages vendor contracts.
  • Ensure employee safety needs are addressed as required by OSHA standards
  • Other duties as assigned

    • Required Skills

    Required Knowledge, Skills, and Abilities :

  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to provide efficient, timely, reliable, and courteous service to customers
  • Ability to respond effectively to time-sensitive issues
  • Project Management skills are a plus
  • Proficiency with computer skills (Microsoft Office, Outlook, etc.)
  • Ability to work independently

    • Education and Experience :

  • Associate's degree or Bachelor’s degree in Facilities Management, Engineering or related field preferred or equivalent experience
  • Minimum of three to five years of experience and responsibility in facilities maintenance in the medical field with non-profit administration is preferred
  • OSHA 30 or similar Facilities Management Certification (FMP, CFM) is preferred
  • While not required, trade experience (HVAC, electrical, or plumbing) is preferred
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