Office ManagerFloor Coverings International of Lehigh Valley, PA • Easton, PA, US
Office Manager
Floor Coverings International of Lehigh Valley, PA • Easton, PA, US
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBuild rapport with customers and provide excellent customer service. Promptly and properly schedule all leads to appointments for Design Associate. Follow up on open proposals as needed. Assist in the development, management, and implementation of local marketing efforts. Support and participate in home shows and events as needed (may involve some evenings and weekends). Keep office organized and presentable. Accurately update QuickBooks daily for all income and expenses (experience preferred, training provided). Complete job costing reports within 24 hours of completed installation. Track, prepare, and manage timely payment of business-related expenses. Meet with Franchise Owner weekly to discuss recent sales and review customer expectations and product orders. Accurately order all product needed for jobs and follow up on delivery. Coordinate the schedules of customers and installers to schedule jobs. Communicate with installers and customers on start dates and times. Update customers with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of each job. Update InspireNet daily with job status and upcoming schedule (training provided). Attend weekly meeting with Franchise Owner at scheduled time. Work weekly and monthly to meet goals. Be available to attend training seminars at Franchise Owners discretion. Make decisions and act in accordance with Floor Coverings International's core values and mission. Strong communication skills, particularly over the phone. Organized and detail oriented, with the ability to multitask. Experienced in bookkeeping using QuickBooks is preferred. Able to work independently without supervision. Full-time, 32-40 hours / week. Bonus opportunities.
Job Description
Job Description
Benefits :
- Bonus based on performance
- Paid time off
- Training & development
Floor Coverings International is the #1 mobile flooring company in North America. An Office Manager with Floor Coverings International is key to the growth and expansion of the local franchise. A successful Office Manger will allow for more estimates to be written, lead the scheduling and installation of projects, assist with marketing efforts, and keep accurate financial records for the business.
Key Responsibilities :
Marketing & Customer Relations
Financials
Production
Continuous Improvement
Qualifications :
Key Benefits :
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Office Manager • Easton, PA, US
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