Program Manager - Manufacturing

Job Description

Job Description

Description :

Advanced Industries LLC is a leading manufacturer based in Odessa, MO, specializing in designing and fabricating robust containers to protect sensitive cargo for the Military, Aviation, and Aerospace industries. With years of experience, we offer a one-stop shop for design and fabrication, including CNC machining, welding, painting, and final assembly. Our quality control system is certified to ISO 9001 : 2015 standards, ensuring the highest quality and on-time delivery of our products. We are committed to delivering high-quality products and services to our customers while fostering a collaborative and innovative work environment.

We are seeking a Program Manager to serve as the liaison between the manufacturing operations and key clients, ensuring that customer requirements are met with precision and efficiency. This role is pivotal in managing customer relationships, overseeing project timelines, and aligning production schedules with customer expectations.

Key Responsibilities :

• Serve as the primary point of contact for key customers, maintaining professional relationships with key personnel.
• Analyze, forecast, plan, and manage the demand and delivery for customer products.
• Facilitate the development and delivery of bids and proposals by managing proposal content, structure, and ensuring compliance to customer RFQ requirements.
• Work directly with Purchasing, Operations, Engineering, and Quality departments to develop estimates of manufacturing costs.
• Customer order management to include : new order entry, re-orders, and change orders to ensure all information meets requirements and internal system remains aligned with customer requirements.
• Collaborate with internal teams to align manufacturing processes with client needs, managing schedules, pricing, and delivery timelines to meet contractual obligations.
• Proactively identify potential challenges in production or delivery, implementing solutions to mitigate risks and maintain customer trust.
• Provide regular updates to both clients and internal stakeholders on project status, performance metrics, and any pertinent changes or developments.
• Participate in (and sometimes lead) customer calls, including providing production status, coordinating special instructions, and managing customer requests.
• Utilize project management principles to manage projects from concept through implementation.

Requirements :

Preferred Skills :