IMC Medical Assistant Greenville SC

Extraordinary Careers. Endless Possibilities.

With the nation's largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary :

Assist with basic medical tasks such as taking vital signs, administering medications per a physicians orders, or gathering medical history. Assist the IMC coordinator by scheduling appointments and processing paperwork. The medical assistant will contribute with the delivery of quality patient care.

Job Description : Responsibilities :

• Manages the pending referrals that require additional information for insurance approval, clinical approval or scheduling.
• Obtains additional clinical documentation needed to process referrals if EHR access is available to Intramed Plus.
• Communicates with the referral source for any additional clinical documentation to process referrals.
• Ensures that referral tracking board is updated regarding scheduling activities.
• Works closely with the clinical team and IMC coordinator in scheduling all new patients at each of the infusion center locations. Introduction of infusion services to patient.
• Length of infusion
• Infusion center location
• Review of financial liabilities
• Send all new patient packets
• New patient onboarding documents
• Infusion center / scheduling contact information
• Appointment card
• Drug monograph
• Financial liability
• IMC directions
• Provide patient education
• Meds On Cue
• Communicates with the referral source regarding status of referral.
• Referral received
• Patient scheduled
• Inability to reach patient for scheduling
• Tracks cancelled appointments and attempts to reschedule, as needed. Notifies referral source and IMC team with updates.
• Works closely with the pharmacy and nursing teams in coordinating home infusion patients requiring services in the infusion center.
• Properly documents coordination activities in CPR+.
• Accurately complete and document vital signs. Duties include taking blood pressure, pulse, temperature, and oxygenation via pulse oximetry. Reports abnormal values to the Registered Nurse.
• Assist with patient needs. Duties include, but are not limited to, assistance with ambulation, patient nourishments, and patient comfort.
• Assists with answering call lights.
• Clean rooms, chairs and equipment between patients.
• Checks cleanliness of restroom periodically with patient's use.
• Routinely checks and restocks nursing carts, patient rooms, and nursing station, as needed.
• Routinely checks the break room for supply / inventory needs.
• Routinely checks the store room for proper supplies and maintains it in organized manner
• Tracks receipt of all new patient documents.
• Ensures that transitioning patients from AIS to IMC have the appropriate documents completed.
• Closes AIS charts when appropriate.
• Assists in identifying service related items
• Participates on performance improvement teams as assigned / required
• Participates in the on-going policy development.
• Provides feedback on new workflows, products, etc. to the appropriate Intramed Plus team members
• Documents any errors, issues, complaints based on the established procedures including Incident Reports, etc.
• Performs other related duties as assigned

Requirements :

High school diploma, GED or equivalent preferred. Completion of Certified Certified Medical Assistant (CMA) course or nursing fundamentals from accredited organization required.

Previous CMA or related experience preferred. One (1) year experience preferred.

Certification required : BLS

Pay Range is $16.33-$23.97

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits :

401k

Dental Insurance

Disability Insurance

Health Insurance

Life Insurance

Paid Time off

Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.