President, Originations
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers they're homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a President, Originations to join our team!
The President of Originations is responsible for establishing, managing, and maintaining a profitable and highly productive consumer mortgage originations business. This position is accountable for all activities and resources involved in the consumer mortgage origination process. This position will define and oversee the sales and operational Leadership Teams ensuring teamwork and productivity. This position is responsible for the recruitment and development of a driven origination and sales team. This position will establish and maintain a competitive product mix, effective marketing plans, an efficient operational model, resource and productivity plans, and manage to an aggressive yet achievable budget, revenue and overall financial plan.
What you will do for Fay :
- Build and manage a team responsible for originating consumer mortgages
- Full P&L responsibilities over Fay Mortgage Services
- Responsible for meeting or exceeding ongoing production goals and budget expectations related to origination of residential mortgages
- Provide direct or indirect leadership / management to all resources associated with the consumer mortgage origination process
- Manage daily loan sales and operations
- Establish productivity standards and minimums, develop and monitor reporting against standards, and manage resources to meet or exceed standards
- Oversee mortgage lending policy adherence, and make recommendations for policy changes as necessary
- Develop, maintain, and manage appropriate sales and operations productivity bonus and commission programs
- Manage relationships with vendors, including contract negotiations, renewals, and cancellations
- Ensure compliance with State and Federal regulations, Real Estate Settlement Procedures Act, and annual submission of the HMDA report, IRS Mortgage Interest Statements
- Prepare and provide appropriate reporting of loan production to the senior management team
- Monitor competitive pricing trends, and work closely with marketing to ensure all products are appropriately priced and competitive
- Track and manage loan mix and yield analysis, including secondary market sales and purchases
- Manage efforts required to develop and establish internal / external programs, relationships, and joint marketing agreements to drive loan production
- Oversee the implementation of Mortgage Technology for the department
- In collaboration with the marketing department, develop best-in-class new products and loan promotions as needed to ensure attainment of portfolio goals
- In collaboration with the Marketing department, develop and manage campaigns to drive production volumes
- Determine staffing levels, select department personnel, and ensure sufficient training is available for the department
- Other tasks as assigned by the President, Financial Services
- Provides strong leadership sets a good example, skilled decision-maker, motivator, encourager
- Respects and achieves sales plan goals and strives to maintain quota
- Works to establish and articulate vision, shows creativity when defining solutions
- Results Driven Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement.
- Accountable to the team, works to meet established deliverables, appreciates the view of team members, respectful
What you will bring to Fay :
Bachelor's degree or commensurate experience preferredComprehensive knowledge and extensive experience in mortgage origination and project managementDemonstrated leadership traits and skills (e.g., problem-solving, data / analytics, collaboration, effective presentation skills, interpersonal skills, and effective communication to all levels of the organization)Extensive knowledge of operational concepts, controls, and strategiesDemonstrated Interpersonal and Management SkillsPrior experience managing a full P&LPrior experience in an executive management roleExtensive overall experience in building out retail and wholesale / correspondent lending operations specifically in the mortgage banking verticalDemonstrated experience recruiting and maintaining mortgage talentDemonstrated problem-solving and change management skillsStrong interpersonal / human relations and collaboration skillsAbility to bring together multiple stakeholders and drive decisionsStrong verbal and written communication skills to include demonstrated proficiency in presenting to teams, clients, senior management, etc.Training and team-building skillsAbility to supervise others directly or indirectly with emphasis on productivity, teamwork, and quality, whether directly or indirectlyExcellent organizational and time management skillsExcellent critical thinking skillsAble to work independently and professionally under tight deadlinesExecutive presentation skillsExtensive Business Knowledge10+ years of experience in mortgage leadership rolesExpert experience in mortgage operations and salesExperience researching and adapting best practices to evolve business organizationsExperience in warehouse line management and secondary marketingExperience with industry-standard tools and applications including Encompass, Velocify, Consumer Connect, or similar productsAbove average knowledge of Microsoft Office products (Visio, Excel, Word, and PowerPoint)Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov / E-Verify.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.