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Benefits Specialist
Benefits SpecialistPyramid Global Hospitality • Boston, MA, US
Benefits Specialist

Benefits Specialist

Pyramid Global Hospitality • Boston, MA, US
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Pyramid Global Hospitality Corporate HR Team

Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

What a fantastic opportunity to join the Pyramid Global Hospitality Corporate HR Team and work closely with a very talented group of Total Rewards / Benefits professionals! We pride ourselves in our culture and taking care of our teams and this role is instrumental to that goal. This position is a Remote role. Periodic travel to the Home Office in Boston as well as to properties, particularly during Open Enrollment, property transitions, and training or development initiatives will be necessary.

POSITION SUMMARY : The Benefits Specialist will provide day-to-day administrative support for all benefits programs across all Pyramid Global Hospitality locations. In addition, the Benefits Specialist is responsible for the completion and maintenance of ongoing benefits-related tasks and assisting with ongoing training to support the property HR Partners and associates.

ESSENTIAL FUNCTIONS :

  • Provides excellent customer service to all property HR teams, property associates, and Home Office staff related to all benefits questions, enrollment issues, member doctor / facility situations, etc.
  • Acts as first-level support / triage for complex benefits issues and the main point of contact for such issues as communicated by Field HR staff and Human Resources Directors
  • Assist with and occasionally lead specific training and education sessions related to the company's benefit offerings.
  • Liaises with all benefit carriers, insurance brokers, and properties to ensure Benefit Programs function properly.
  • Perform day-to-day benefits administration tasks, including, but not limited to dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, COBRA administration, etc.
  • Collaborate with Total Rewards Analysts in tracking and processing all benefit invoices. Works with Corporate Accounting to ensure Hotels are billed appropriately.
  • Assists in education of benefit offerings for all new Home Office staff.
  • Assists with Hotel Due Diligence and Acquisitions.
  • Other duties and responsibilities as assigned.

What are we looking for?

  • Bachelor's degree or equivalent education / experience required
  • 1+ year of relevant HR and / or Benefits experience preferred
  • Hospitality experience preferred but not required
  • Ability to speak Spanish preferred
  • Thrives in a fast paced, ever-changing environment
  • Ability to work well under pressure, handle multiple tasks, and meet time sensitive deadlines
  • Experience with Workday HRIS system preferred but not required
  • Excellent written & verbal communication
  • Strong customer service, problem solving, & organization skills
  • Microsoft Office skills, particularly Excel and PowerPoint, required

    • SUPERVISORY RESPONSIBILITIES : None

    WORK REQUIREMENTS : Travel required is based on business needs. Expected travel for Open Enrollment, property transitions, and training and development.

    Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Benefit Specialist • Boston, MA, US