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Store Lead - Fashion Outlet Chicago - Full Time

Store Lead - Fashion Outlet Chicago - Full Time

The Children's PlaceChicago, IL, US
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Store Lead

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

Key Accountabilities :

  • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
  • Partners with Store Manager to address performance concerns with associates
  • Support and participate in all company training and development initiatives
  • Foster a positive work environment and provides direct, objective feedback in a timely manner
  • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
  • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
  • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
  • Represent the company in a professional and positive manner
  • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
  • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
  • Process payroll weekly
  • Modify schedule based on business climate
  • Help maintain a clean, organized, and efficient stockroom, adhering to set policies
  • Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience :

  • High school diploma or equivalent
  • 1-3 years previous retail experience
  • Must be at least 18 years of age
  • Skills and Behaviors :

  • Excellent customer engagement
  • Must be detail oriented
  • Ability to prioritize tasks
  • Ability to work in a team environment
  • Ability to give and receive performance-based feedback
  • Must embrace self-development
  • Must be an effective communicator
  • Must be adaptable and flexible to changing priorities
  • Excellent time management, planning, and organization skills
  • Proficient in Microsoft Office
  • Ability to adapt to and learn internal applications
  • Ability to work a flexible schedule, including weekends, to meet business needs and the PT / FT Availability Requirements set by the Company
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
  • Hourly / Salary Benefits include : Paid Time Off, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), choice of health insurance plans, company-paid life / AD&D, short and long term disability, a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role / level for each position. Respective waiting periods may apply to certain benefit offerings.

    The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

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    Store Fashion Outlet • Chicago, IL, US

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