Field Service Engineer Drives / EMS

Job Description Summary

GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

The Field Service Engineer – Drives-Performs a wide range of commissioning and Service tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting for the GE LV and MV drives

Job Description

Roles and Responsibilities :

As Field Service Engineer - Drives and EMS, you will :

• Perform troubleshooting activities at customer site locations to diagnose problems, determine appropriate resolution, and implements corrective actions
• Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.
• Perform installation and commissioning activities at customer site locations of GE Drives
• Perform installation and commissioning activities at customer site locations of GE EMS System
• Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
• Under the direction of a senior engineer performs a wide range of technical tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems
• Develop presentations and provides training and instruction to customers on drive operations
• Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE's, repair services, sales, and product engineering teams
• Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services
• Coordinate maintenance activities for the customer and planning for inspections
• Provide support to engineering teams working on customer CMU's projects
• Identify new opportunities & development of effective offerings to improve in-service equipment reliability / availability
• Promote sales of maintenance services
• Provide on call support in response to customer calls for service
• Ensure appropriate response and service is provided to customer
• Complete timely service reports and other administrative requirements
• Support business growth opportunities and marketing campaigns
• Other duties may be assigned by management to meet business needs

Qualifications / Requirements :

Eligibility Requirements :

Desired Characteristics :

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an

Equal Opportunity Employer Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided : Yes

LI-Remote - This is a remote position

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