Technology Support Specialist

Technology Support Specialist

Pay : $22–24 / hour

Contract : 1 year with potential for permanent hire

Schedule : Monday–Friday, 7 : 30am–3 : 30pm

Experience : Minimum 2 years relevant work experience

Location : Kansas City, MO (Onsite only)

PURPOSE OF JOB : Serve as the primary Tier I technology support contact for the Department of Technology. This person will work at schools in the district and will support the IT needs of students and faculty.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provide proactive customer service to students and staff
• Support hardware, software, and web-based tools
• Train users on district technology resources
• Troubleshoot devices : laptops, desktops, printers, scanners, etc.
• Deploy and maintain operating systems and software
• Conduct inventory and preventative maintenance
• Assist with employee websites and tech orientation
• Collaborate with the Digital Learning Team
• Educate users on tech work order procedures
• Travel within district to support tech needs
• Participate in special technology projects

REQUIRED QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

SUPERVISORY RESPONSIBILITIES : None PHYSICAL DEMANDS : Must be able to sit, stand, walk, lift, and perform basic physical tasks. Reasonable accommodations available.