Remote Member Services Advocate

A company is looking for a Remote Member Services Advocate.

Key Responsibilities

Support all lines of insurance processing, including generating enrollments and handling member inquiries

Provide resolutions to member problems while adhering to the Member Experience philosophy

Enroll members in coverage and assist management with member complaints

Required Qualifications

High School degree required; some college coursework preferred

Minimum 2 years of experience in a customer service role, preferably in insurance or call center

Basic understanding of life insurance operations and products preferred

Ability to perform accurate mathematical calculations

Flexibility to work overtime and weekends as needed