General Services Foreman

Job Description

Job Description

General Description

The purpose of this job within the organization is to supervise and assist with building maintenance and repair work at City owned and / or operated buildings and facilities.

This job oversees a crew of approximately 10 individuals within the City's General Service department.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this job. Management may assign additional functions related to the type of work of the job as necessary.

Essential Functions :

Strives to be efficient and effective at balancing and meeting the common needs and reasonable expectations of core constituents.

Contributes towards the department's mission by continuously striving to meet expectations, strategic goals and objectives.

Assists in establishing expectations, monitoring and evaluating the performance of subordinate employees.

Oversees the maintenance and installation of HVAC PMs on over 150 units throughout the City.

Performs maintenance of floors at assigned facilities; steam cleans carpet; buffs marble floors.

Backfills for maintenance personnel.

Directs the work of General Services employees to ensure work is completed in an efficient and effective manner in accordance with established department policies and procedures.

Requests Purchase Orders for jobs assigned and purchases what is needed for a job; returns any unused material for credit.

Distributes daily work orders and explains the duties that are expected to be completed.

Follows up on and carries out various administrative directives, assists in handling personnel issues, assists in ordering supplies and materials and in preparing budget estimates and reports.

Prepares estimates for the cost of maintenance and improvements, plans and outlines work for subordinates, attends staff meetings.

Meets with City Manager to discuss operations and assignments.

Additional Duties :

Ensures equipment and facilities are in proper working order.

Checks emails, calls, and work orders for facilities.

Assists employees with job duties and tasks.

Receives maintenance requests and work orders; assigns workers to complete these tasks as needed; reports progress to the City Manager.

Oversees purchases of equipment tools and supplies needed to complete work assignments.

Oversees equipment usage and storage.

Makes suggestions on hiring, discipline, promotion, and other personnel management functions.

Performs related work as assigned.

Responsibilities, Requirements and Impacts

Data Responsibility :

Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are

Collects, classifies or formats data or information in accordance with a prescribed schema or plan to facilitate the identification and extraction of useful information.

People Responsibility :

People include co-workers, workers in other areas or agencies and the general public.

Serves others such as customers, attends to their requests and exchanges information with them.

Asset Responsibility :

Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.

Requires some responsibility for achieving minor economies and / or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money.

Mathematical Requirements :

Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.

Uses addition and subtraction, multiplication and division and / or calculates ratios, rates and percents.

Communications Requirements :

Communications involves the ability to read, write, and speak.

Reads technical instructions, procedures manuals and charts to solve practical problems, such as assembly instruction for tools, routine office equipment operating

instructions; composes routine reports and specialized reports and forms; speaks compound sentences using normal grammar and word form.

Judgment Requirements :

Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.

Responsible for guiding others, requiring a few decisions, affecting the individual and a few co-workers; works in a stable environment with clear and uncomplicated written / oral instructions, but with some variations from the routine.

Complexity of Work :

Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job.

Performs skilled work involving rules / systems with almost constant problem solving; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure.

Impact of Errors :

Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.

The impact of errors is moderate - affects those in work unit.

Physical Demands :

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping, stretching, or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Equipment Usage :

Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.

Handles or uses tools or work aids involving some latitude for judgment regarding attainment of a standard or in selecting appropriate items.

Unavoidable Hazards :

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks; heights.

Safety of Others :

Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public. (Does not include safety of subordinates).

Requires some responsibility for safety and health of others and / or for occasional enforcement of the standards of public safety or health.

Minimum Education and Experience Requirements :

Requires High School graduation or GED equivalent.

Requires six years of building maintenance experience or closely related experience.

Special Certifications and Licenses :

Preference will be given to individuals with HVAC, plumbing, electrician, contractor's license or other professional certifications.

Driver's License

Core Competencies :

Knowledge, Skills & Abilities :

• Accountability - takes responsibility for own actions.
• Adaptability - responds positively to change.
• Communications - listens, speaks and / or writes in a clear, concise and respectful manner.
• Customer Service - provides courteous, accessible and quality assistance to internal and external customers.
• Initiative - takes proactive action to complete work or resolve issues
• Judgment & Decision Making - evaluates issues and makes sound factual decisions.
• Professional Development - seeks opportunities to enhance technical skills and job knowledge.
• Teamwork & Cooperation - collaborates with others to fulfill the City's vision and achieve departmental goals and strategic objectives.

Additional Qualifications :

1. Must have the ability to provide documentation verifying legal work status.

This job description has been designed to indicate the general nature and level of work that may be performed by an employee. It is not designed to contain or be interpreted as a comprehensive inventory or list of all of the duties, responsibilities and qualifications required of employees assigned to this job. Supervisors / Managers and / or Department Heads may also assign additional or other lawful duties as may be necessary and / or required. The City reserves the right to modify or change this job description at any time, for any lawful reason, with or without notice. This job description is not, and should not be construed or implied to be a contract, promise or guarantee of continued employment.

Americans with Disabilities Act Compliance

The City of Charleston, WV is an Equal Opportunity Employer. The ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

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