Job Summary
The Maintenance Engineer is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He / she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He / she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. May require driving shuttle van when needed (property specific).
Education & Experience
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
- Must have a valid driver's license for the applicable state.
- Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be able to work unsupervised.
Job Duties & Functions
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.Follow all hotel and departmental procedures and policies.Report emergencies and unusual situations immediately.Handle guest room maintenance requests in a timely fashion.Demonstrate an attitude of cooperation and helpfulness at all times.Assist with the operation, maintenance and repair of equipment.Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.Change out light bulbs; perform preventative maintenance for guest rooms to include : vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.Immediately follow up on any alarms to determine the exact location and cause, determine emergency status and report to the Front Desk with findings.Point out and assist with eliminating safety concerns.Assist in maintenance of health code requirements for pool and spa.Do periodic property tours of garden and exterior perimeter for debris and trash removal; check the lighting and irrigation periodically.Complete all appropriate Engineering forms.Assist with the set-up of special meeting needs.Complete assigned maintenance request forms daily.Use proper two way radio etiquette at all times when communicating with other employees.Perform any other duties as requested by management.Working Conditions / Environment
The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Physical Requirements
Climbing : Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Frequency : Frequent.Balancing : Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. Frequency : Occasional.Stooping : Bending body downward and forward by bending spine at waist. Frequency : Occasional.Kneeling : Bending legs at knee to come to rest on one or both knees. Frequency : Occasional.Crouching : Bending the body downward and forward by bending leg(s) and spine. Frequency : Occasional.Crawling : Moving about on hands and knees or hands and feet. Frequency : Occasional.Reaching : Extending hands and arms in any direction. Frequency : Common.Standing : Remaining upright on the feet. Frequency : Common.Walking : Moving about on foot to accomplish tasks. Frequency : Common.Pushing : Using upper extremities to press against something with steady force. Frequency : Frequent.Pulling : Using upper extremities to exert force in order to draw, drag, haul or tug objects. Frequency : Frequent.Finger Dexterity / Grasping : Picking, pinching, typing or otherwise working with fingers. Frequency : Occasional.Feeling : Perceiving attributes of objects by touch. Frequency : Frequent.Talking : Expressing or exchanging ideas by spoken word. Frequency : Frequent.Hearing : Perceiving sounds at normal levels. Frequency : Frequent.Repetitive Motions : Substantial wrist / hand / finger movements. Frequency : None.Vision : Close visual acuity for data, inspection, measurements, etc. Frequency : Frequent.Lifting : Up to 50+ lbs. Frequency : Occasional.Background Check
This job requires a valid drivers' license and motor vehicle background check. It also requires a criminal background check.
General Notes
This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. Avantic Lodging Enterprises is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Accommodation for known physical or mental limitations will be provided as required by law.
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