Medical Receptionist - Adult Medicine - Chicopee

Employment Type

Full time

Shift

Day Shift

Description

You would be responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff. This position supports an outpatient Adult Medicine specialty office.

What You Will Do

Strong customer service skills with the ability to greet patients and communicate in an outgoing and positive way, via phone or in person. Maintaining a courteous and professional manner throughout the patient visit, always identifying yourself and the department.

Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

Processes calls to ensure patients are transferred to the appropriate staff member / provider in a timely manner.

Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications

High school diploma or equivalent

Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred

Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits

Day Shift. Hours may vary

Great benefits effective day 1!

Patient-centric environment

Career growth and advancement potential

Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.