Kenilworth, New Jersey, United States Service Delivery (US-Based)
Job Title : IT Field Service Engineer (Level II MSP Experience Required)
Overview
Netsurit's mission is to "Support the dreams of the doers." This role supports employees and helps clients by taking the burden of day-to-day IT operations off their shoulders. Location : North Jersey / New York Metro Regional Office – Kenilworth, NJ. Work Type : Hybrid (Field, Office). This role will require travelling to client locations.
Responsibilities
- Provide technical services to clients based in the New Jersey / New York metro markets
- Research technically sound solutions to small and medium business technology environments
- Utilize monitoring tools and services to support the client base
- Provide outstanding customer service with direct interaction with the client base
- Document projects and support calls with clear and concise communications
- Set up system and network architecture for new and current business clients
- Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN
- Monitor Disaster Recovery and Business Continuity solutions
Basic Skill Proficiencies
Active Directory / Group Policy configuration, troubleshooting, and maintenancePrior Managed Services (MSP) experience requiredIntune Android, and IOS knowledgeVirtualization experience with VMware / Hyper-V, iSCSI, LAN / WAN, WiFi, Firewall, and Routing knowledgeWindows Server OS experience with install, troubleshooting, management and maintenanceBasic Linux is a plus, but not requiredRequirements
High School Diploma or equivalent required; Some college preferred5+ years of experience serving IT support needs; prior MSP experience is requiredPrior experience with Microsoft 365 experience and Teams requiredStrong Windows Desktop experience, installation and troubleshootingMac experience preferredAbility and comfort working directly with clientsAbility to write technical processes and perform technical dutiesLicensed and own a vehicle, willing to travel within the NJ / NY Metro areaAdvanced understanding of IP, DNS, and the OSI modelKnowledge of current and previous technologiesStrong communicator with excellent professional client skillsKey certifications in the industryExceptional problem-solving skillsAbout Netsurit
At Netsurit, we believe that dreams are more than just wishes; they're goals with a plan. Whether it's advancing your career, learning a new skill, or achieving personal milestones, we're here to help you turn your aspirations into reality. When you join Netsurit, you become part of a team that values ambition, nurtures growth, and celebrates achievements both big and small.
Why Choose Netsurit?
Dream-Driven Culture : A workplace where your goals are valued and your growth is a priority.Award-Winning Recognition : Ranked #305 on Inc. 5000's list of Americas Fastest-Growing Private Companies and honored as the 2024 Global MSP501 Winner among the Top 500 Managed Service Providers worldwide.Global Leader in IT Solutions : 27 years of excellence serving over 600 businesses with managed services, cybersecurity, AI, and strategic insights.Impactful Work : Help businesses stay secure, resilient, and always on.What We Offer
Supportive Environment : A culture that listens, learns, and uplifts each team member.Growth Opportunities : Access to career development, mentorship, and learning programs.Personal Development : Encouragement to pursue your passions and achieve your dreams, inside and outside of work.If you're ready to turn your dreams into reality while contributing to a company with a strong vision and proven success, we'd love to hear from you. At Netsurit, your dreams matter—let's build your future together!
A Note to Third Parties : Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.
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