Talent.com
Manager, Salesforce & Data Architecture

Manager, Salesforce & Data Architecture

ARAG Legal InsuranceDes Moines, IA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Salesforce And Data Architecture Manager

Are you an expert in Salesforce with a proven track record of building unified CRM ecosystems? Do you have a passion for driving Salesforce adoption and education to enhance business and customer interactions?

ARAG is looking for a Manager, Salesforce and Data Architecture! In this role, you will be ARAGs Salesforce champion, recommending improvements and new features. Enjoy a flexible schedule, hybrid work environment, casual dress code, collaborative culture, and a beautiful workspace!

Essential Duties And Responsibilities

Salesforce & Data Strategy

  • Leads vision and strategy of ARAGs Salesforce systems, guiding optimal architecture and data models for an integrated technical solutions to advance both homegrown and Salesforce.com platforms
  • Drives implementation of Salesforce enhancements to meet emerging business needs, including automation, personalized workflows, and predictive intelligence
  • Maintains a deep understanding of ARAGs audiences, processes, systems and tools to identify gaps and recommend future state Salesforce capabilities
  • Creates and maintains comprehensive Salesforce documentation of business requirements, processes, architecture standards and training
  • Works with data stakeholders to maintain application data flows, enhances data collection methods and creates data integrity plans for all audiences
  • Oversees the development and maintenance of data models and data integration processes
  • Serves as liaison between business and development teams to ensure high-level business and user requirements are translated into functional technical requirements
  • Coordinates and maintains integrations with internal and external data sources and applications
  • Conducts quality assurance (QA), testing and troubleshooting exercises to ensure dependability and consistency of data and processes
  • Establishes metrics and methods for tracking data quality, completeness, redundancy, and improvements
  • Monitors Salesforce.com system releases and Salesforce Community, sharing developments with stakeholders and makes recommendations for new feature adoption
  • Manages Salesforce.com, consulting, and other 3rd party application vendor relationships
  • Acts as evangelist of Salesforce best practices, data standards and integrations to heighten ARAGs Salesforce maturity
  • Collaborates with data analysts and business intelligence teams to deliver actionable insights.
  • Ensures compliance with data privacy regulations and best practices
  • Prepares and manages team objectives, plan, priorities and budget
  • Provides thought leadership, keeping pulse on trends and technology and proactively bring opportunities to the organization for consideration
  • Serves as a change agent to drive organizational transformation, creative ideation and innovation
  • Serve as a positive role model by representing ARAG at its best
  • Other duties as assigned

People Management

  • Manages Salesforce Administrator and Data Development team members
  • Collaboratively set goals and expectations, ensuring continued personal and professional development, celebrating successes, and providing constructive feedback
  • Partners with Salesforce team members to provide guidance on Salesforce principles, ensuring efforts align with company, stakeholder and end user priorities
  • Partners with Data Development team members to provide guidance and oversight on data modeling and mapping for all data structures at ARAG
  • Mentors team members through the creation of innovative and impactful solutions, keeping dependencies, integrations and scope top of mind
  • Champions continuous learning, ensuring team members acquire specialized skills and capabilities to deliver the next generation of system functionality
  • Qualifications

    Knowledge

  • Proven experience managing and developing others
  • Expert knowledge of Salesforce system and data structures, specifically Financial Services Cloud and the Insurance Data Model
  • Strong knowledge of Salesforce data architecture
  • Robust understanding of existing and emerging CRM trends, best practices, third party applications and API capabilities
  • Knowledge of agile development methodology and project management tools
  • Working knowledge of internal and external digital asset capabilities (i.e. Marketing Cloud platform)
  • Experience with vendor management and contract negotiations
  • Skills

  • Ability to deliver a short-term and long-term Salesforce and data vision that encompasses both customer and business needs
  • Ability to conduct proof of concepts.
  • Proficiency in data modeling, SQL, and SOQL
  • Ability to manage and hold accountable dynamic team members with varying disciplines and skill levels
  • Ability to think beyond what is and ask what could be?
  • Ability to take initiative and advocate for purposeful change and constant improvement that sets ARAG apart from the rest
  • Strong problem-solving and analytical skills to gather and analyze data, identify and interpret trends, create solutions to solve complex challenges and make data driven decisions
  • Interpersonal skills to collaborate, educate and gain buy-in across multiple functions and levels of the organization
  • Highly organized with ability to effectively self-manage workload across multiple project teams, prioritizing based on highest impact work
  • Ability to troubleshoot and resolve issues at both a strategic and tactical level
  • Ability to effectively operate and remain positive in a fast-paced, ever-changing environment
  • Strong written and verbal communication skills with ability to clearly articulate and present complex concepts to varying audiences
  • Willingness to maintain a fail fast, move forward mindset
  • Education

  • Four year college degree in marketing, business, computer science or related field from an accredited college or university or equivalent experience.
  • Experience

  • 7+ years of experience with CRM systems, Salesforce Financial Services Cloud preferred. 3+ years of management experience preferred.
  • Certifications, Licenses, Associations, etc.

  • Salesforce.com Administrator Certification preferred.
  • Physical

  • Minimal travel required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • serp_jobs.job_alerts.create_a_job

    Manager Salesforce • Des Moines, IA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Salesforce Architect

    Salesforce Architect

    Cambridge Investment Research (USA)West Des Moines, IA, United States
    serp_jobs.job_card.full_time
    Cambridge Investment Research Inc.We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Salesforce Engineer, Application Development and Maintenance

    Salesforce Engineer, Application Development and Maintenance

    Cardinal HealthDes Moines, IA, United States
    serp_jobs.job_card.full_time
    What Application Development & Maintenance contributes to Cardinal Health.Information Technology oversees the effective development, delivery, and operation of computing and information services.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Master Principal Cloud Architect, StrategicPursuits - FSI

    Master Principal Cloud Architect, StrategicPursuits - FSI

    OracleDes Moines, IA, United States
    serp_jobs.job_card.full_time
    Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Domain Architect- Data Management

    Lead Domain Architect- Data Management

    Workiva, Inc.Ames, Iowa, United States
    serp_jobs.job_card.full_time
    The Lead Domain Architect, Data Management, serves as a strategic and technical advisor within Workiva's Data Management Practice. This role supports customers and partners through onboarding, imple...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    MDM Senior Architect-Manager

    MDM Senior Architect-Manager

    PwCDes Moines, IA, United States
    serp_jobs.job_card.full_time
    A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We focus ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Oracle Services - Oracle Cloud Solution Architect Senior Manager - Tech Consulting

    Oracle Services - Oracle Cloud Solution Architect Senior Manager - Tech Consulting

    EYDes Moines, IA, United States
    serp_jobs.job_card.full_time
    At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Software Engineer - Salesforce

    Senior Software Engineer - Salesforce

    GreatAmerica Financial ServicesDes Moines, IA, United States
    serp_jobs.job_card.full_time
    GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-cen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Architect, Cloud Performance

    Architect, Cloud Performance

    OracleDes Moines, IA, United States
    serp_jobs.job_card.full_time
    Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.As a member of the software engineering division, you will take an active role in the defi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Cloud Data & Analytics Senior Manager (Insurance)

    Cloud Data & Analytics Senior Manager (Insurance)

    PwCDes Moines, IA, United States
    serp_jobs.job_card.full_time
    A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We focus ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Salesforce Manager

    Salesforce Manager

    PwCDes Moines, IA, United States
    serp_jobs.job_card.full_time
    At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.These individuals ana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Business Transformation_Solution Delivery Architect_Consulting Manager

    Business Transformation_Solution Delivery Architect_Consulting Manager

    EYDes Moines, IA, United States
    serp_jobs.job_card.full_time
    At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Cloud Data & Analytics Manager (Insurance)

    Cloud Data & Analytics Manager (Insurance)

    PwCDes Moines, IA, United States
    serp_jobs.job_card.full_time
    A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We focus ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Principal Technical Architect (Salesforce)

    Principal Technical Architect (Salesforce)

    Lumen IncDes Moines, IA, United States
    serp_jobs.job_card.full_time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    AI Cloud Architect

    AI Cloud Architect

    OracleDes Moines, IA, United States
    serp_jobs.job_card.full_time
    Proven Experience in Designing and Leading Complex Solutions : .Demonstrated capability in creating large-scale, integrated systems that blend infrastructure, Generative AI, GPUs, and applications ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Salesforce Developer & CRM Integration (Johnston IA)

    Salesforce Developer & CRM Integration (Johnston IA)

    MH EquipmentJohnston, IA, United States
    serp_jobs.job_card.full_time
    The Salesforce Developer & CRM Integration is responsible for managing and optimizing MH Equipment's cross-platform CRM integrations, ensuring seamless and reliable data flow between Salesforce, Hu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Salesforce Tech Lead

    Salesforce Tech Lead

    Sammons Financial GroupWest Des Moines, IA, United States
    serp_jobs.job_card.full_time
    What You Can Expect In This Role.The Salesforce Technical Lead will be a key member of our Salesforce team, responsible for leading the design, development, and implementation of Salesforce solutio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Solution Architect

    Senior Solution Architect

    Molina HealthcareDes Moines, IA, United States
    serp_jobs.job_card.full_time
    Leads in the creation and solution design of architectures for delivery, development, and support of projects.Must have experience integrating multiple applications and varied Databases (such as SQ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    US Tech - Technical Lead Senior Manager - Salesforce

    US Tech - Technical Lead Senior Manager - Salesforce

    PwCDes Moines, IA, United States
    serp_jobs.job_card.full_time
    At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.These individuals comb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    o9 Integration Architect (Manager)

    o9 Integration Architect (Manager)

    AccentureDes Moines, IA, United States
    serp_jobs.job_card.full_time
    We are a global collective of innovators applying the New every day to improve the way the world works and lives.New doesn't mean being ahead of the curve. new is pushing forward the curve, riding ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Salesforce Technical Lead / Salesforce Solution Architect-FT

    Salesforce Technical Lead / Salesforce Solution Architect-FT

    Robert HalfDes Moines, IA, US
    serp_jobs.job_card.permanent
    TITLE : Salesforce TECHNICAL Lead / Solutions Engineer - FSC Financial Service Cloud OR Service Cloud MUST HAVES • Direct Hire INTERVIEWS THIS WEEK!. NO F1, OPT, or H1b Visas, MUST BE EAD, GREEN CARD...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours