Talent.com
Customer Support Senior Manager
Customer Support Senior ManagerVirtualVocations • Fort Collins, Colorado, United States
Customer Support Senior Manager

Customer Support Senior Manager

VirtualVocations • Fort Collins, Colorado, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Manager, Customer Support.

Key Responsibilities

Maintain best-in-class SLA's for customer support communication channels

Establish quarterly strategy and corresponding KPIs while monitoring team performance

Manage critical customer escalations and gather feedback to improve service quality

Required Qualifications

5+ years of experience in a leadership role overseeing customer support, preferably in a SaaS environment

Expertise in customer service operations and processes

Experience in leveraging AI tools to address customer needs

Proven success in establishing and analyzing processes for operational efficiency

Experience in recruiting, training, and promoting high-performing team members

serp_jobs.job_alerts.create_a_job

Manager Customer Support • Fort Collins, Colorado, United States

Job_description.internal_linking.related_jobs
Senior Manager, Business Development, Cell & Gene Therapies

Senior Manager, Business Development, Cell & Gene Therapies

Fresenius Kabi USA, LLC • Cheyenne, WY, United States
serp_jobs.job_card.full_time
The Senior Manager, Business Development, will play a critical role in driving global sales and business development strategy for our cutting-edge Cell and Gene Therapies (CGT) Technologies divisio...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Alternative Delivery Lead, Senior - MW0002

Alternative Delivery Lead, Senior - MW0002

Felsburg Holt & Ullevig • Fort Collins, CO, US
serp_jobs.job_card.full_time
Felsburg Holt & Ullevig (FHU) is seeking a.Senior Alternative Delivery Manager.This is more than a project management role — we're looking for an established leader, strategist, and a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
SENIOR MANAGER OF CATEGORY DEVELOPMENT

SENIOR MANAGER OF CATEGORY DEVELOPMENT

Pilgrim's Pride • Greeley, CO, US
serp_jobs.job_card.full_time
Senior Manager Of Category Development.Purpose and Scope / General Summary : The goal of this role is to map, track and develop with our commercial teams and business category opportunities, to better...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Quick Service Manager

Quick Service Manager

Loveland Buick GMC • Loveland, CO, US
serp_jobs.job_card.full_time
The Quick Service Manager at Loveland Buick GMC will be responsible for overseeing the daily operations of the quick service department. This individual will ensure efficient and effective service d...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Store Support

Store Support

Home Depot (Retail) • Longmont, CO, US
serp_jobs.job_card.full_time
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Success Manager, Digital Marketing

Customer Success Manager, Digital Marketing

Perfect Audience (Now Sharp Spring) • Loveland, CO, US
serp_jobs.job_card.full_time
Customer Success Manager, Digital Marketing.At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a smal...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Manager - Commercial Delivery

Manager - Commercial Delivery

AmerisourceBergen Corporation (Cencora) • Cheyenne, WY, United States
serp_jobs.job_card.full_time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Area Sales Manager

Senior Area Sales Manager

Stonebridge Companies • Loveland, CO, US
serp_jobs.job_card.full_time
The Area Senior Sales Manager is responsible for increasing hotel revenues by securing business from third-party planners, corporate accounts, and other markets. This role involves implementing sale...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Mobile Support Specialist

Mobile Support Specialist

ALLO • Greeley, CO, US
serp_jobs.job_card.full_time
ALLO Customer Support Representative.At ALLO, we believe people are our biggest asset.Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and v...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Five Below • Greeley, CO, US
serp_jobs.job_card.full_time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Support

Customer Service Support

Robert Half • Longmont, CO, US
serp_jobs.job_card.full_time
Customer Support Representative – Software Company.Our client, a rapidly growing software company is seeking a.Customer Support Representative. This is an exciting opportunity to be part of a ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director, Commercial Product Development

Senior Director, Commercial Product Development

AmerisourceBergen Corporation (Cencora) • Cheyenne, WY, United States
serp_jobs.job_card.full_time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sales and Support Administrative Assistant

Sales and Support Administrative Assistant

KENT SYSTEMS LLC • Loveland, CO, US
serp_jobs.job_card.full_time
Sales and Support Administrative Assistant.Full-time - Office-Based (No Remote).Were not looking for an average admin.Were looking for someone who owns the role. Were hiring a focused and driven ind...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Support Lead Full Time

Support Lead Full Time

Five Below • Greeley, CO, US
serp_jobs.job_card.full_time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Internal Communications Manager

Senior Internal Communications Manager

Mediabistro • Cheyenne, WY, United States
serp_jobs.job_card.full_time
Senior Internal Communications Manager.Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious op...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30
Senior Manager, Cost Controls

Senior Manager, Cost Controls

Crusoe • Cheyenne, WY, US
serp_jobs.job_card.full_time
Construction Manager, Cost Engineer.Crusoe's mission is to accelerate the abundance of energy and intelligence.We're crafting the engine that powers a world where people can create ambitiously with...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Revenue Support Specialist

Revenue Support Specialist

Enlitic • Fort Collins, CO, us
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We are seeking a highly motivated Revenue Support Specialist to play a critical role in supporting our commercial and financial teams. In this hybrid position, you will be the go-to partner for mana...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days
Customer Service Lead

Customer Service Lead

Serenity Mental Health Centers • Loveland, CO, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity.At Serenity Healthcare, we’re building high-impact teams and transforming mental wellness.You don’t need a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30
SENIOR R&D MANAGER

SENIOR R&D MANAGER

Pilgrim's Pride • Greeley, CO, US
serp_jobs.job_card.full_time
Senior R&D Manager of Branded Products.Purpose and Scope / General Summary : We are looking for a Senior R&D Manager of Branded Products to join our team in Greeley, CO! The Senior R&D Manager of Bran...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Project Manager

Senior Project Manager

defi AUTO LLC • Cheyenne, WY, US
serp_jobs.job_card.full_time
It’s an exciting time to join defi!.SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted