EPIC Physician Billing Analyst

Job Description

EPIC Physician Billing Analyst

Hicksville, NY (Hybrid) |  Full-Time |  $121,000 – $150,000 / year

Support critical Epic billing operations at the intersection of IT, healthcare, and finance

A healthcare technology partner is hiring an experienced Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst ) to join their team. This hybrid role based in Hicksville, NY is ideal for a mid-to-senior level analyst with deep experience configuring and supporting Epic's Professional Billing module.

You’ll play a crucial role in system maintenance, workflow optimization, billing accuracy, and training—ensuring seamless revenue cycle performance across physician and provider billing.

Position Overview

The Epic Physician Billing Analyst will serve as the primary system owner and support contact for Epic Professional Billing. You’ll be responsible for configuration, troubleshooting, and continuous improvement of the platform—including charge routing, payment processors, claim scrubbers, and benefit engines. This is a high-impact role where technical expertise meets hands-on collaboration with clinical and financial stakeholders.

Key Responsibilities

System Configuration & Maintenance

Customize and maintain Epic’s Resolute Professional Billing module

Build and test system changes, implement updates, and manage production migration

Configure charge router rules, collection agency workflows, benefit engines, estimates, and more

Maintain system documentation and internal procedures

Workflow Analysis & Optimization

Analyze billing workflows and recommend improvements

Design efficient workflows aligned with best practices and business needs

Partner with IT, Finance, and clinical users to improve operational alignment

Support & Troubleshooting

Serve as lead support for all Epic Professional Billing end-users

Troubleshoot technical errors related to billing, coding, claims, and reimbursement

Maintain scrubbers, claim formatting (4010 to 5010), and stay current on ICD and CPT updates

Participate in rotating on-call support schedule

Training & Documentation

Train new users and conduct refresher sessions for existing staff

Create detailed internal SOPs and user guides

Provide subject matter expertise on billing workflows and system usage

Compliance & Epic Updates

Stay up to date on Epic enhancements and regulatory changes

Maintain all necessary Epic certifications

Evaluate new releases for impact on billing configuration and strategy

Requirements

Required Qualifications

Education & Certifications

Bachelor’s degree in Computer Science, IT, or related field (required)

Epic Professional Billing Certification (required)

Technical Skills

Deep experience with Epic’s Professional Billing module

Knowledge of charge router, workqueue setup, benefit engines, estimates, and agency workflows

Proficiency in troubleshooting, system configuration, and data flow

Strong Microsoft Office skills (Excel, Word, Project, Visio, PowerPoint)

Industry Knowledge

5+ years in Epic billing or healthcare revenue cycle systems

Familiarity with ICD-9 / ICD-10, CPT , X12 formats, and reimbursement workflows

Understanding of differences between professional and hospital billing

Soft Skills

Excellent communication and collaboration across teams

Strong problem-solving and analytical skills

Attention to detail and a high level of accuracy

Self-motivated and reliable team contributor

Requirements

5+ years in Epic billing or healthcare revenue cycle systems Familiarity with ICD-9 / ICD-10, CPT, X12 formats, and reimbursement workflows Understanding of differences between professional and hospital billing