Talent.com
Part-time Customer Care Associate

Part-time Customer Care Associate

ABM IndustriesMinneapolis, MN, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Overview

Job Summary Details :

Pay : $21.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Schedule : Saturday and Sunday 7 : 00am - 4 : 00pm

The Ambassador Customer Assistant provides assistance and information to Airport passengers.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications :

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided

Preferred Qualifications :

  • One (1) year of customer service or similar work experience preferred

    • Responsibilities :

  • Act as a Welcome Ambassador for arriving passengers
  • Greet and engage with passengers in and around the terminal area to offer informational assistance
  • Communicate effectively with passengers regarding airport and airline services available
  • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
  • Escort unaccompanied minors
  • Assist with baggage as required
  • Monitor and enforce carry-on baggage size requirements
  • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
  • Provide assistance to passengers using kiosks to check-in
  • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
  • Transfer and distribute wheelchairs as needed
  • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
  • Report hazards and incidents encountered in daily operation
  • Follow safety precautions at all times

    • A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code : 88H, 88M, 88N, LS, 0431, 2T2X1

    serp_jobs.job_alerts.create_a_job

    Customer Care Associate • Minneapolis, MN, US