A company is looking for a Cisco Life Cycle Services Representative (Remote).
Key Responsibilities
Manage customer support Cisco renewal opportunities within assigned accounts
Coordinate with customer and internal teams to ensure timely renewal activities
Identify upsell opportunities and provide accurate renewal quotes to clients
Required Qualifications
High school diploma required; bachelor's degree preferred
5-7 years of Cisco maintenance renewal management or lifecycle experience required
Proficiency in CCW-R, CCW & EAMP, and Microsoft Office
Strong analytical skills regarding client quotes and reports
Knowledge in Annuities (EA, SaaS & Subscriptions) preferred
Service Representative • Lexington, Kentucky, United States