Medical Technical Service Engineer

Job Title : Medical Technical Service Engineer

Job Type : Full-time

Location : San Diego, CA (in-office work)

Job description

• Coordinate and execute system delivery and installation activities.
• Perform a wide range of technical service tasks, including planned maintenance, repair, system recalls, and software updates, both onsite and at the Service Center, in accordance with established procedures and timelines.
• Conduct advanced troubleshooting and repair of products returned to the Service Center.
• Coordinate and perform equipment setup and demonstrations at exhibitions, trade shows, and customer demonstrations.
• Provide onsite technical support during surgical cases as required, in collaboration with Clinical Specialists.
• Conduct regular inspections and preventive maintenance of the Service Center work environment, ensuring compliance with safety and operational standards.
• Oversee and maintain equipment, instruments, and parts inventory within the US Service Center, ensuring accuracy, availability, and proper functionality.
• Maintain regular communication and attend meetings with global teams across Korean time zones as needed.
• Demonstrate familiarity with operating room protocols and ensure compliance with HIPAA standards.
• Obtain and maintain required hospital credentials by completing necessary training, vaccinations, and documentation.

Requirements and skills

Demonstrated ability to :

o Apply technical knowledge to solve complex problems, including those not encountered previously.

o Evaluate and prioritize multiple tasks effectively.

Benefits