Talent.com
Human Resources - HR Advisor
Human Resources - HR AdvisorTechDigital Group • Tampa, FL, US
Human Resources - HR Advisor

Human Resources - HR Advisor

TechDigital Group • Tampa, FL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

The People Services HR Advisor (HRA) is a member of the Human Resources organization and is the primary contact, after myBMS, for our workforce, providing front office HR services and professional support to the business and our Employees.

The HR Advisor

  • Consults regarding the inquiry, works through options with the customer, and coaches through resolution.
  • Uses discretion, sound judgement and makes decisions as appropriate in order to determine the best method of resolution.
  • Provides employees and managers with guidance and support for workforce management, payroll, performance management, employee relations, total rewards programs, employee life cycle transaction activities and systems, and other HR processes and policy advice.

Position is 100% on-site.

Detailed Position Responsibilities

  • Where Direct Access information was not sufficient, the HR Advisors provide the workforce with responses related to their HR inquiry or guide them regarding the necessary HR transactions.
  • Perform intake of HR inquiries via multiple channels including case systems, chat or telephony (for urgent matters).
  • Use discretion and sound judgement to select the best method of resolution.
  • Provide employees, managers, and HRBPs with policy and process advice, (i.e. ways of working, small org design, etc.), work through options with the customer, and coach through resolution.
  • Have an excellent understanding of market-specific employment legislation and offer advice on how this applies to various situations for our workforce and processes. They ensure accurate policy representation in interconnected systems / processes and directly contribute to develop end-to-end processes which support HR operations.
  • Guide employees and managers to available resources relevant to the Region and any applicable Global policies (i.e. toolkits, SOPs, process details or training materials) as appropriate, providing detailed explanation when necessary.
  • Triage inquiry to ensure full understanding and engage appropriate functional HR teams as appropriate to drive resolution of customer needs which require deep specialized support beyond the HR generalist knowledge.
  • Directly participate in enhancement and improvement of the myBMS content / FAQs and Local Work Instructions (LWIs) based on the feedback received via case resolution in collaboration with functional teams, COE or HRBPs.
  • Provide high touch customer service that meets expected service levels and business performance goals.
  • Champion direct access processes by using change management skills to influence Managers and Employees.
  • Support HRBPs and the wider HR function with transactional and operational activities.
  • Participate in various cross functional and cross regional HR projects.
  • Ensure proper documentation of inquiries, root cause, and resolutions. Investigate root cause of customer survey results and propose solutions to resolve issues or simplify processes to improve overall HR service provided to our workforce.
  • Collaborate with all functional teams to enable People Service to collectively achieve Turn-Around-Time (TAT) and First Level Resolution (FLR) goals.
  • Identify and report case or product trends to the management team and Senior HRAs, working collaboratively with them or other HR functional teams to improve the HR service we provide to our workforce.
  • Provide feedback on customer issues and the knowledgebase.
  • Work collaboratively within the HR team to share ideas, ownership, and accountability for driving improvements and consistency of execution for key HR processes across regions and functional areas.
  • Liaise with third party vendors as applicable to resolve customer inquiries.
  • Participate in scheduled and ad-hoc training or other learning opportunities to improve process acumen, applying the learnings to execution of the role and individual skills development as needed.
  • Execute local regional specific tasks, such as translation support.
  • Utilize various HCM to fulfill requests.
  • Administer the rewards system to bulk process awards, extract reports, analyze information and apply corrections as needed.

    • Must have experiences :

  • Bachelor's degree from an accredited university / college specialized in HR preferred.
  • Minimum of 2 years of human resources operational experience at generalist level.
  • General knowledge and understanding of HR policies, processes and Regional Employment Laws.
  • Have worked in a rapid, fast-moving environment, which is both complex and changing.
  • Practical operational experience of HR processes, e.g., hire, payroll, rewards, performance, employee relations.
  • Ability to use sound judgment when assessing requirements to identify the right solution to meet business needs.
  • Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities.
  • Ability to present written or verbally, complex information in a clear and structured way to various stakeholders, such as employees, HR partners, management groups, business leaders.
  • Demonstrated continuous improvement mindset.
  • Highly computer literate with knowledge of HR systems and processes.
  • Language requirements beyond English : Spanish, Portuguese or French required.

    • J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Human Resource • Tampa, FL, US

    Job_description.internal_linking.related_jobs
    Senior Human Resources Generalist

    Senior Human Resources Generalist

    VHB • Tampa, FL, US
    serp_jobs.job_card.full_time
    The Human Resources team is an integral part of VHB's initiatives aligned with our culture, the employee experience, learning and development, engagement, and talent acquisition.We are part of the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Functions - Human Resources, Full Time Associate, Tampa - USA, 2026

    Functions - Human Resources, Full Time Associate, Tampa - USA, 2026

    Citigroup • Tampa, FL, US
    serp_jobs.job_card.full_time
    Functions - Human Resources, Full Time Associate, Tampa - USA.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    HR Generalist-Employee Relations Specialist

    HR Generalist-Employee Relations Specialist

    CCS Medical • Clearwater Beach, FL, US
    serp_jobs.job_card.full_time
    Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management.We are seeking indiv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Human Resources Business Partner

    Human Resources Business Partner

    Robbins Recruiting • Tampa, FL, US
    serp_jobs.job_card.full_time
    Robbins Recruiting has partnered with a company who aims to drive growth across accounting and professional service firms in the United States. With over ten partner firms, several deals under LOI, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    HR Business Partner

    HR Business Partner

    West Pharmaceutical Services • Saint Petersburg, FL, US
    serp_jobs.job_card.full_time
    This is an Onsite role at our St.At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century.West solv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Johnson & Johnson, 2026 North America Foundational Human Resources Leadership Development Progr[...]

    Johnson & Johnson, 2026 North America Foundational Human Resources Leadership Development Progr[...]

    WayUp • Tampa, FL, US
    serp_jobs.job_card.full_time +1
    Johnson & Johnson, 2026 North America Foundational Human Resources Leadership Development Program - Full-Time - Application via WayUp. This role is with Johnson & Johnson.WayUp is partnering...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Human Resources Generalist

    Human Resources Generalist

    Clearance Jobs • Tampa, FL, US
    serp_jobs.job_card.full_time
    Trace Systems is seeking an energetic and engaged professional to join our Human Resources (HR) team! The HR Generalist will play a pivotal role in ensuring the smooth operation of day-to-day HR ac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Human Resources Outsourcing, Associate

    Human Resources Outsourcing, Associate

    RSM • Tampa, FL, US
    serp_jobs.job_card.full_time
    Human Resources Outsourcing (HRO) Associate.We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Human Resources Recruiter

    Human Resources Recruiter

    Holland & Knight • Brandon, FL, US
    serp_jobs.job_card.full_time
    We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in the Firm's global operations center in Bran...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Human Resources and Talent Intern

    Human Resources and Talent Intern

    Anchor Glass Container Corporation • Tampa, FL, US
    serp_jobs.job_card.full_time
    Human Resources And Talent Intern.Anchor Glass Container Corporation, headquartered in Tampa, Florida, is a leading North American manufacturer of premium glass containers with five, strategically ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    HR Generalist

    HR Generalist

    Ad-Vance Talent Solutions • Plant City, FL, US
    serp_jobs.job_card.full_time
    This position requires highly technical personnel management work of a complex nature.Work includes responsibility for participating and, if applicable, completing technical and complex clerical wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr HR Generalist

    Sr HR Generalist

    General Dynamics • Saint Petersburg, FL, US
    serp_jobs.job_card.full_time
    The SR HR Generalist will be responsible for developing and executing effective recruiting practices, managing full-cycle hiring processes and partnering with business leaders to anticipate needs.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr. Director, HR Corp Functions

    Sr. Director, HR Corp Functions

    TDSYNNEX • Clearwater Beach, FL, US
    serp_jobs.job_card.full_time
    Director, Hr Corporate Functions.The Director, HR Corporate Functions provides strategic human resources leadership to the company's global Corporate Functions, including Finance, Legal, Human Re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Advisor, HR Product Management - HR Management Services

    Sr. Advisor, HR Product Management - HR Management Services

    Raymond James Financial • Saint Petersburg, FL, US
    serp_jobs.job_card.full_time
    Provide timely and quality-focused business analysis and assist business stakeholders and Project Managers to ensure the success of project delivery. Identify improvement initiatives and solutions a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Human Resources Business Partner (Tampa or Orlando)

    Human Resources Business Partner (Tampa or Orlando)

    Fairway Lawns and Command Pest Control • Plant City, FL, US
    serp_jobs.job_card.full_time
    Human Resources Business Partner (Tampa or Orlando).Human Resources Business Partner (Tampa or Orlando).Be among the first 25 applicants. Reporting to the Director of Field HR, with a dotted line to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    2026 North America Experienced Human Resources Leadership Development Program - Full-Time

    2026 North America Experienced Human Resources Leadership Development Program - Full-Time

    Johnson & Johnson • Tampa, FL, US
    serp_jobs.job_card.full_time +1
    North America Experienced Human Resources Leadership Development Program - Full-Time.North America Experienced Human Resources Leadership Development Program - Full-Time. North America Experienced H...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Human Resources - HR Advisor

    Human Resources - HR Advisor

    Tech Digital • Tampa, FL, US
    serp_jobs.job_card.full_time
    Consults regarding the leave of absence inquiry, works through options with the customer, and coaches through resolution. Uses discretion and sound judgement to determine the best method of resoluti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Human Resources Trainer

    Human Resources Trainer

    United Parks • Tampa, FL, US
    serp_jobs.job_card.full_time
    Busch Gardens is a place of thrills, fun and positive, lasting memories.And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted