Sprinkler Service Technician V

Fire Sprinkler Service Technician

The typical schedule is Monday through Friday, days. Start and end times vary, depending on the customers' needs. Some overtime may be required.

What you will do :

• Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions.
• Contact customer representatives and ascertain equipment / systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. Services and repairs include but are not limited to : wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.
• Participate in a scheduled On-call rotation.
• Maintain truck inventory to ensure timely response to customer needs
• Backflows
• Perform other duties as assigned.

What we look for : Required :

Preferred :

Hiring hourly range : $ - $ (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.)

This position includes a competitive benefits package.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.