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Position Title
Senior Sales Engineer (P4)
Company Summary
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
For more information about the potential transition to an acquiring company
About The Role
As a Senior Sales Engineer, you will play a crucial role in supporting our sales team to drive revenue growth and provide innovative Managed Solutions, Cybersecurity, and network designs to our clients. This position is ideal for individuals who are technically adept, customer-focused, and eager to contribute to the success of one of the industry's leading providers of shared communications infrastructure. In this role you will support regional sales teams and their leadership as part of the pre-sales process, providing technical expertise, cost estimates and engaging cross-functional teammates for design support.
What You Will Need To Succeed
- Act as the technical lead and product specialist in customer meetings to determine technical requirements, provide technical insights, and answer technical questions to build trust and rapport.
- Serve as a subject-matter expert on one or more technologies within managed services
Network Architecture : Expertise designing Fiber Optic Network Infrastructures utilizing Wavelength, Ethernet, IP and other technologies.
SD-WAN : Deep knowledge of networking concepts, routing protocols, WAN optimization, and virtualization.SASE : Familiarity with security protocols, IP filtering, zero-trust architecture, firewall rules, and identity management.Cloud : Extensive knowledge of cloud-native architecture, multi-cloud designs, cloud router, edge cloud strategies, and CSP specific limitations / restrictions.Cyber Defense : Familiarity with DDoS, SOCaaS, EDR, XDR, MDR, Cyber Risk Intelligence, Penetration Testing.Conduct formal and informal technical training sessions for Sales Engineering and Sales teammates.Work cross-functionally with Network Engineering, Network Architecture and Product teams to develop and validate Managed Solutions designs in accordance with Crown Castle capabilities.Design viable data network solutions for customer applications with alternatives based on customer-specific technical and financial parameters (including preparation of network topologies, drawings, and technical specifications, and assisting Sales with pricing).Review and validate service orders before being submitted for implementation; participate in service order kickoff meetings to ensure smooth service implementation.Prepare Project Delivery teams to execute on sold orders, and provide technical support as required with Project Delivery, Provisioning and the NOC on issues affecting the customer's service delivery and overall experience with Crown Castle.Collaborate with project management through the implementation process as required by coordinating the technical aspects of infrastructure implementation and ensuring a smooth transition from sales to implementation teams.Continuous learning : Actively participate in training and development opportunities to expand technical knowledge and stay current with industry best practices.Act as liaison to Product Management team as both a technology expert and the voice of the customer.Perform other support duties as assigned.Education And Experience
Bachelor's Degree in Arts / Science (BA / BS) preferred or other relevant Engineering Experience.7+ years of experience in technical pre-sales or network engineering roles, such as Sales Engineer, Solutions Architecture, or Network Engineer.Licenses and Certifications
Professional-level technical certification relevant to area of expertise, such as : MEF, Cisco, Juniper, Ciena, Versa, Fortinet, Meraki, Palo Alto, CompTIA Security+, CISSP, CISM, AWS, Azure CS, Google CS.Work Experience
Must have proven experience in customer-facing technical sales.Must have experience with LAN / WAN configuration and / or implementation.Experience and expert knowledge of the OSI model and technologies at each layer, especially L2-L3.Experience designing & selling cyber security or SDWAN solutions.Experience with computer software programs such as Microsoft Office including Excel & Visio.Experience in the telecommunications industry is preferred.Organizational Relationship
Reports to : Director, Sales Engineering
Where You Will Work
This is a remote role with the expectation of on-site / in-person collaboration with teammates and stakeholders for moments that matter and may require some travel as needed. Remote workplace must be within commutable distance of the following Sales Market : Tampa, FL; Orlando, FL; Jacksonville, FL; Tallahassee, FL; Atlanta, GA. Position requires up to 50% travel regionally or nationally as needed.
Your Company Benefits
Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.Tuition reimbursement up to $5,250 per year of eligible tuition and fees.Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).10 company holidays plus 2 floating holidays.All offices provide free beverages and snacks.Compensation
The salary range offered for this position is $123,000 - $169,100 annually. A candidate's offer is determined by various factors including but not limited to depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Telecommunications and Wireless Services
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