Logistics Proof of Delivery (POD) Coordinator

Logistics Proof Of Delivery (POD) Coordinator

Responsibilities :

Manually upload PODs to TMS to assist carriers as needed

Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment

Verify the PODs are transferring correctly from TMS to SAP.

Identify deliveries with over, short or damaged [OSD] notations on the POD and report to CSR team

Summarize issues or exceptions and remark in our TMS system

In-depth understanding of our process for carrier education purposes

In-depth understanding of logistics industry's standards and best practices

Advise Team Leader of all current issues and exceptions

Requirements / Qualifications :

Supply Chain Planner / Specialist or logistics industry prior work history is preferred

Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)

Clear and concise communication skills

A good attitude and ability to manage assignments independently

Ability to thrive in a high volume environment while still maintaining accuracy

Prioritization, able to shift focus to urgent issues while not falling behind on routine duties

Able to learn new systems quickly and adapt to abrupt changes

Well organized and good follow up skills

Detail oriented, able to sense urgency and know when to escalate for assistance

Can create and maintain professional relationships with customers and carriers

High School Diploma

Any work experience