Member Services Representative- Closing & Midday Shift preferred
- serp_jobs.job_card.full_time
Fitness Club Member Services Representative
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Benefits
Bonus based on performance
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Reports
Manager
Requirements
Fluent in English
Proficient reading and writing skills
Computer skills
Special Skills
Strong customer service skills
Responsibilities
Membership Sales
Greet all members & guests with a smile
Check in all members and guests
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services : tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings
Monthly or weekly department meetings
Employee training meetings
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