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Optimization Manager (Chicago)

Optimization Manager (Chicago)

OptomiChicago, IL, United States
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Optimization Manager

Hybrid - Chicago, IL (2-3 days per week)

Optomi, in parternship with and industry leading retail grocer, seeking a highly analytical and strategically minded individual to join our Product Strategy and Experimentation Team. This role will focus on Experimentation and ecommerce Product Analyticswith a core emphasis on the cart, checkout, and order fulfillment journey within the B2C grocery retail space.

Key Responsibilities

  • Own and manage a domain within cart, checkout, and order fulfillment from a product analytics lens.
  • Drive customer personalization and engagement through analytics and experimentation.
  • Lead conversion rate optimization efforts through structured A / B testing and experimentation frameworks (Optimizely, VWO, Adobe Target).
  • Partner with the Center of Excellence to scale experimentation culture across the organization.
  • Utilize Adobe Analytics for website and mobile app behavior tracking and performance measurement.
  • Collaborate closely with omni-channel teams, including online and in-store pickup, to unify customer experiences.
  • Format and communicate compelling data stories to VP-level stakeholders.
  • Support the Product Strategy Group in making data-driven, strategic business decisions.
  • Leverage internal data lakes (Azure-based) without the need for SQL-heavy workflows.
  • Work in a structured process environment within a high-impact, lean team.

Ideal Candidate Profile

  • 3+ years of experience in product analytics or experimentation within a B2C environment.
  • Proven track record in eCommerce / cart optimization, user flow analysis, and digital behavior insights.
  • Strong proficiency with Adobe Analytics; Power BI experience is a plus.
  • Experience with experimentation tools such as Optimizely, VWO, or Adobe Target.
  • Excellent soft skills; adept at stakeholder communication and navigating diverse personalities.
  • Previous consulting experience preferred.
  • Comfortable in fast-paced, high-visibility roles that require initiative and cross-functional collaboration.

    • Work Environment

  • Hybrid schedule
  • Locations : Chicago, IL or Boston, MA
  • Role is an individual contributor with a strategic focus
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    Optimization Manager • Chicago, IL, United States

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