Regional Quality & Benchmarking Specialist

Description

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role :

As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more : We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities

Key job responsibilities include, but are not limited to :

Establish parts cage quality standard work in developing work benches, quality data, vendor defect rates and build a standard work around parts quality management

Establish a forward looking risk-based interface to assist site leaders in prioritizing work based on risk of asset failure

Partner with the central reliability and RAPA teams to develop tools, processes and automation to track the new audit and parts mechanisms to roll out across the board

Establish RME standard work for determining maintenance procedure quality, details, timing, and structure for all sites and maintenance providers

Perform regular maintenance audits in the field and analyzes what is being done relative to standard work best practices for all RME scope

Lead the network in Continuous Improvement initiatives, using AMS Standards

Identify and validate new company-wide Program Management (PM) processes and resources meet the highest safety and effectiveness standards

Contribute as a senior quality engineer on a high performing team which defines and audits the quality of RME maintenance procedures and execution

Help define the 3-5 year RME Quality strategic vision, have a long-term roadmap, establish the right Quality team dynamics, and deliver innovative, scalable testing solutions & programs

Travel domestically up to 80%

Basic Qualifications

Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering or 2+ years of Amazon RME (BB / 3P) Full Time Exempt experience

5+ years of experience as a Reliability Program Manager or equivalent

5+ years of Microsoft Office products and applications experience

Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays

Preferred Qualifications

Experience in Lean Management, Six Sigma and other operations engineer tools

Understanding of Lean Manufacturing tools such as : 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto Analysis

Strong communication and presentation / facilitation skills

Strong analytical skills to deep dive into data

Ability to multitask and prioritize many different projects

PMP certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,600 / year in our lowest geographic market up to $177,900 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.