Scope of Position
The Enrollment Specialist, Digital Health, at the OSUCCC-James Cancer Hospital plays a crucial role in enhancing patient care by ensuring seamless enrollment of patients into remote monitoring programs, support and education of device use, and managing the distribution and maintenance of monitoring devices. This position is vital for enhancing patient care and optimizing the efficiency of remote monitoring services.
Position Summary
The Enrollment Specialist, Digital Health at the OSU James Cancer Hospital is responsible for guiding patients through the enrollment process for remote monitoring programs, providing support and education of device usage, managing the distribution and maintenance of monitoring devices, and ensuring accurate data management. This role involves providing patient support, implementing quality assurance measures, and collaborating with clinical teams to enhance program efficiency and patient satisfaction contributing to the hospital's mission of delivering exceptional oncology care.
Minimum Qualifications
Highschoolgraduateorequivalenteducationandexperiencerequired. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred.
Previouspatientcareexperienceinan acute care hospital or medical clinic setting preferred; Strong customer service, organizational and time management skills.
Career Roadmap :
FUNCTION : Health Care Administration
SUB-FUNCTION : Patient and Family Relations
CAREER BAND : Individual Contributor - Technical
CAREER LEVEL : T3
Patient Coordinator • Columbus, OH, United States