Patient Service Specialist (SOUTHBOROUGH)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Reliant Pediatrics has an immediate opening for a friendly, patient focused and detailed oriented Patient Service Specialist to join our team. The Senior Patient Service Specialist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Schedule (38.75 hours) : Monday through Friday, between the hours of 8 : 30 am to 5 : 00pm. The schedule will be determined by the practice manager upon hire.

Location : 24 Newton St. Southborough, MA

Primary Responsibilities :

• Patient check-in and check-out
• Schedule appointments
• Processing forms and prior authorizations
• Perform other administration tasks as needed
• All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.Some of our offerings include :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Soft Skills :

Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying i