Talent.com
Information Technology Infrastructure Manager

Information Technology Infrastructure Manager

ConfidentialPasadena, TX, US
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Position Overview

We are seeking an experienced IT Manager to lead and evolve our technology strategy across a global, multi-office organization . This role will oversee IT operations, infrastructure, and security while ensuring seamless end-user support and the successful delivery of technology projects. The ideal candidate will have hands-on JD Edwards experience , strong leadership abilities, and a proven track record of managing IT in a complex, international environment.

Base pay range

$130,000.00 / yr - $145,000.00 / yr

Key Responsibilities

Technology Leadership & Project Management

  • Lead IT projects that align with business objectives and drive operational efficiency.
  • Explore and evaluate innovative technologies, including Generative AI , to optimize business processes and improve productivity.
  • Serve as the primary IT point of contact, providing regular updates and strategic recommendations to leadership.

Infrastructure & Security Management

  • Oversee IT infrastructure including networks, hardware, software, and enterprise systems to ensure reliability and scalability.
  • Manage network security protocols and oversee disaster recovery planning and execution.
  • Ensure compliance with SOX requirements for IT activities.

    • End-User Support & Operations

  • Manage help desk operations and deliver effective end-user support for critical business systems.
  • Drive improvements in incident resolution and service response times.
  • Coordinate IT procurement, asset management, policies, and documentation to maintain standards across global offices.
  • Leverage JD Edwards experience to support and optimize enterprise resource planning (ERP) functions.
  • Collaborate across multiple regions and offices , ensuring consistent IT practices and seamless technology integration across the organization.

    • Qualifications

  • Education : Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience : Proven track record managing IT operations and leading IT teams in a global or multi-office environment
  • Hands-on experience with JD Edwards ERP systems
  • Extensive experience in IT infrastructure management, including networks, hardware, software, and security.
  • Demonstrated success managing help desk operations and resolving complex end-user issues.
  • IT procurement and purchasing experience.
  • Strong understanding of SOX compliance for IT functions.

    • Employment type

  • Full-time

    • Seniority level

  • Director

    • Location

    Houston, TX

    J-18808-Ljbffr

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