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Case Manager - Therapeutic Foster Care

Case Manager - Therapeutic Foster Care

Creative Community Services, IncNorcross, GA, US
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Job Description

Job Description

Therapeutic Foster Care Family Consultant

TFC Family Consultant - 38k - 40k with Paid Medical insurance

Reports to : Director of Therapeutic Foster Care (TFC)

Department : Therapeutic Foster Care

Location : Creative Community Services, Inc. (CCS)

Creative Community Services, Inc. (CCS) is a nonprofit agency that has served Georgia’s most vulnerable populations for over 40 years. We specialize in therapeutic foster care and provide services for children, teens, and adults with developmental and emotional needs.

CCS recognizes that most children and adults we serve have experienced trauma. We are committed to a trauma-informed approach that focuses on healing, not just crisis management. Our goal is to help create safe, supportive, and resilient environments that prevent re-traumatization, foster permanency, and promote long-term stability for the children and adults in our programs.

The preferred candidate for this role will have prior training or experience in understanding trauma and be open to working with management as CCS grows in trauma competencies with the support of outside consultants. All job responsibilities will center on understanding and responding to the effects of trauma in order to strengthen both staff and clients on the path toward permanency and healing.

About CCS

Creative Community Services, Inc. (CCS) is a nonprofit agency that has served Georgia’s most vulnerable populations for over 40 years. We specialize in therapeutic foster care and offer services for children, teens, and adults with developmental and emotional needs.

Position Summary

The TFC Family Consultant is a key member of the TFC Clinical Team and plays a vital role in supporting youth placed in therapeutic foster care. This position serves as the primary coordinator for youth care plans, ensures therapeutic interventions are implemented, and supports foster families to create safe and healing home environments.

Core Responsibilities

  • Youth & Family Support

Build supportive, therapeutic relationships with youth and foster families.

  • Ensure placements are safe and conducive to each youth’s growth and healing.
  • Advocate for the needs of youth and help coordinate services across providers.
  • Case Management

    • Serve as primary coordinator of each youth’s Individual Service Plan (ISP).

  • Attend and participate in admission, ISP, and placement meetings.
  • Ensure timely documentation of case notes, logs, ISPs, and incident reports.
  • Monitoring & Documentation

    • Conduct weekly check-ins with youth and foster families; meet jointly at least monthly.

  • Maintain complete, up-to-date case files per CCS and state regulations.
  • Utilize systems such as Extended Reach, SHINES, and Georgia Score for documentation.
  • Team Collaboration

    • Participate in regular supervision, unit meetings, and staff meetings.

  • Engage in the agency’s on-call rotation, including weekend coverage as assigned.
  • Work collaboratively with other team members, service providers, and agencies.
  • Compliance & Training

    • Adhere to all CCS policies and procedures, including mandated reporting laws.

  • Stay informed on Office of Regulatory Services rules and trauma-informed care practices.
  • Maintain a valid Georgia driver’s license, reliable transportation, and insurance.

    • Qualifications

  • Education & Experience

    • Bachelor’s degree in Human Services or related field required.

  • Experience working with children and families, especially in therapeutic settings.
  • Skills & Competencies

    • Trauma-informed, solution-oriented, and family-focused approach.

  • Strong written and verbal communication skills.
  • Ability to manage stressful situations and make decisions within policy guidelines.
  • Comfort working independently and collaboratively.
  • Additional Requirements

    • Must be at least 21 years old.

  • Ability to pass background checks and meet all state and agency standards.
  • Willingness to use a personal cell phone and vehicle for job duties.

    • Physical & Practical Requirements

  • Ability to perform essential job functions such as driving, walking, sitting, standing, speaking, and hearing.
  • Must be emotionally stable and capable of managing the responsibilities of supporting vulnerable youth.

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