Product Maintenance and Service Technician

Position Summary : Provide onsite audits, equipment maintenance, and commissioning of new products for IMI customers across the continent.

Principal Responsibilities :

Responsible for product maintenance and service technician assignments, including but not limited to :

• Provide on-site audits to inspect IMI products and make recommendations to the customer of proper cleaning and maintenance plans, tailored specifically to their product and production hours.
• Repair, maintenance and / or commissioning of IMI products : Mechanical-cylinders, gaskets, tube replacement, pull testing, welding, fabrication, and assembly. Electrical- Solid state drives, PLC's, micro controllers, contactors, control relays, transformers and variety of electrical components and assemblies.
• Programming of drives, PLC's and micro controllers.
• Identify required parts in the field, coordinate ordering, and ensure timely completion of repairs and maintenance.
• Provide on-site technical support, troubleshooting, preventative maintenance, and repairs.
• Interaction with site employees : Maintenance, Production, Engineering, Management.
• Complete all necessary paperwork pertaining to service work and forward to management on a weekly basis.
• Regular communication with Regional Managers responsible for Service Tech
• Maintain accurate records of all receipts for each customer service visit and prepare consolidated monthly expense reports for review by leadership.
• Prepare accurate customer quotes and generate invoices reflecting actual service costs.

Skills :

Knowledge, Education or Experience :

Required :

Preferred :

High school diploma or equivalent

4+ years working with magnetic components

2-4 years industrial manufacturing experience

Mechanical aptitude

Computer literacy

Possession of a valid driver's license

Crane permit

Forklift / manlift permit

Good working knowledge of electrical and electronic assemblies

Good understanding of electrical schematic and assembly diagrams

Microsoft Office knowledge

2+years working with assembly and testing of industrial electrical controllers

Trade school (electrical, electronics)

Characteristics required :

Physical Requirements :

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