Sales Associate - Bilingual in Spanish

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ : EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

Ria's mission is to be the most progressive and inclusive money transfer business in the world. We deliver highly reliable payment services to our customers, with over 400,000 locations across 165 countries. We proudly embrace a multicultural identity and embody the idea of being family, no matter where we are.

ROLES & RESPONSIBILITIES

• Interact with customers face-to-face to process all of Ria's products, including money transfers, money orders, and buying / selling foreign currency.
• Accurately verify or enter customer information into our systems.
• Assist customers courteously with inquiries such as questions about our services, service cancellations, or other Ria locations.
• Recognize and resolve problems, issues, or complaints during queries, or escalate them to the management team as needed.
• Stay up to date with Ria's products, services, and policies.
• Balance your cash register and prepare cash for bank deposit.
• Prepare daily transaction records.
• Perform other duties as assigned by colleagues and superiors.

POSITION REQUIREMENTS

PERKS & BENEFITS

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this role range of  $16.50 hourly pay . Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.  In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation / Sick Leave and more. Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at :   http : / / www.riamoneytransfer.com /

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.