General Liability Claims Examiner II (Rosemead)

Summary of Job Description :

The General Liability Claims Examiner II role is to investigate and resolve liability, auto, property and first party claims. This position resolves claims in accordance with state specific guidelines. The Examiner analyzes claim trends to identify broader issues and recommends win-win solutions. This position conducts presentations on general risk issues to Operations and conducts store site inspections on safety issues.

Job Responsibilities :

• Investigates basic to complex claims, including general liability, auto, property damage and other product lines.
• Maintains accurate diary and proactive review of claims.
• Responsible for claims results, including timely contact and disposition of claims.
• Documents and communicates all claim activity in a manner that supports the outcome of the claim file on a timely basis.
• Achieves key metrics in alignment with risk finance objectives.
• Handles claims consistent with policies, procedures, and best practices and in accordance with any statutory, regulatory and ethics requirements.
• Oversees litigated claims, attending trials, conferences, mediations, and arbitrations.
• Represents the company at Small Claims Court.
• Conducts presentations and store site inspections on safety issues.
• Attends regional meetings and enrolls Operations compliance for safety programs.
• Achieves positive feedback from Operations and Support Center leaders.
• Works closely with other team members in supporting the creation of risk and safety programs, training materials, and presentations to Operations.
• Demonstrates ability to enroll Operations and SC departments to elevate risk management standards
• Works closely with Operations on risk management techniques.
• Develops strong relationship with Operations and actively contributes to mitigate risk at the store level.
• Contributes to safety compliance, exposure savings, and reduction of claims frequency and severity.

How we reward you :

Qualifications - External

Your background and experience :

Pay Range : P2 : $72,500- $101,500 per year

#LI-Hybrid

#LI-CH4

Panda Strong since 1983 :

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values.

Youre wanted here :

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex / gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.