Director of Major Gifts - Relationship Manager
OVERVIEW
Covenant House Missouri (CHMO) welcomes youth who are experiencing homelessness with unconditional love, absolute respect and relentless support. Beyond shelter and basic needs, we deliver transformative solutions to help young people ages 16 to 24 build productive, independent and sustainable lives.
ABOUT THE ROLE
Reporting to the Chief Development Officer, the Relationship Manager develops and manages a portfolio of key individual donors through moves management, leading them on a donor journey to maximize their lifetime value to our critical mission. The Relationship Manager is responsible for developing strategies for the cultivation, solicitation, and stewardship of donors with a special focus on transformational giving prospects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plan & Execute : Thoughtfully create and execute moves management plans to retain and upgrade supporters
- Cultivate & Solicit : Develop authentic relationships with donors that lead to the solicitation of 5+ figure contributions and planned gifts
- Steward : Provide meaningful and curated stewardship that inspires and motivates increased giving over time
- Achieve : Meet or exceed individual targets for portfolio engagement
- Track & Analyze : Ensure donor portfolio records are current with all necessary and pertinent information, input contacts and interactions into donor database regularly, and utilize donor data in the CRM to assess personal progress and performance
- Learn : Attend fundraising seminars and trainings that are relevant to the position
- Collaborate : Perform other duties as assigned by Senior Leadership or requested by fellow members of the Covenant House community
- Attend : Travel for donor meetings, receptions, major fundraising events, staff retreats and staff meetings
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS
You are an excellent fit for this role if you :
Have five to ten years of major giving experience (or a transferable set of experiences in sales)Have outstanding communication and persuasion skills and the ability to excite anyone about our missionAre team-oriented with a strong work ethic essential to meet the demands of a community that strives for excellenceHave highly developed interpersonal skills with the presence and personal style to represent the organization to diverse constituentsAre available to work a flexible schedule including weekends, evenings, and overnight as neededAre proficient in usage of MS Word, Excel and PowerPoint and the Google Office Suite; experience with donor data software preferredHave a demonstrated passion for our mission that invigorates and excites everyone with whom you share it and a demonstrated commitment to human service and social changeAre able to travel regularly throughout the state (a valid US Driver's License preferred) as this role requires travel up to 25% of the timePREFERRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS
High School Diploma required, Bachelor's Degree preferredHave successfully raised 7- and 8-figure gifts from high-net-worth individualsAre experienced in raising money for a human services or social justice organizationHave a network of supporters and impeccable reputation in the St. Louis areaI understand that the statements included in this document are intended to describe the general nature and level of work being performed by individuals in this position, and that they are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Further, this job description does not state or imply that this is a contract between the individual in this position and Covenant House Missouri.
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