Description
Sign On Bonus : $5,000
Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
Shifts Available :
NOC shift 11 pm to 7 : 30 am
- Full Time : Tuesday- Saturday
Expected starting wage range is $$110,112.91 - $$136,029.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Passion, Mindset, and Innovation Set Us Apart
Telecare's behavioral health program is a 24 / 7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.MCRT is creating an opportunity to intervene in a unique way that has never been done before in our system of care.This program collaborates and accepts referrals from the Access and Crisis Line (ACL) and law enforcement.MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.Each team will respond to calls from the mobile crisis van to provide services directly in the fieldWe are building a multi-cultural, multi-racial, multi-generational, and inclusive team to help those in need.
We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and / or drug / alcohol use. Ready to make a difference?
What's In it For You?
Team consultation and collaborationOngoing program, team, and leader development / trainingLeadership succession planning - opportunity for growth within program and companyProgram expansion will continue to offer further professional growthFree CEUs, free Supervision for BBS Associate License, coaching and mentorshipOnline University Tuition Discount and Company ScholarshipsPaid Time Off : For FT Employee it is 16.7 days in your first yearNine Paid HolidaysLow-cost Medical, Vision and Dental Insurance optionsTwo retirement plans : 401K & Employee Stock Ownership Plan (ESOP)Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)For hourly staff only : bilingual payWhat are the qualifications? (Must Have)
A Master's Degree in Social Sciencesor related fieldCurrent registration with CA BBS as an AMFT, APCC, ACSWTwo (2) years of experience in providing crisis management and mental health servicesValid and current driver's license, and personal vehicle insurance with your name listed as a driver.Willingness to use your company vehicle to drive clients to appointments and groups, etc.What will your role entail?
Dispatched and responds to emergency / crisis events in the community across the CountyProvides onsite therapeutic interventions support to persons and families in crisisCollaborates with other First Responders as needed to provide onsite crisis support including, but not limited to, transporting members to appropriate levels of careWill act as a leader for the dispatched mobile team, providing clinical guidance and instruction to team membersWill complete a concise assessment to paint a clinical picture of the members needs and provide appropriate treatment recommendationsMaking appropriate referrals for placement, case management and aftercare services, as assignedDeveloping and maintaining an awareness of community resourceEOE AA M / F / V / Disability
Benefits vary depending on status, shift, etc.Full Job Description can be provided by the program.
Keywords : Mental Health, Crisis Intervention and Stabilization, AMFT, APCC, ASW, RPA, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
POSITION SUMMARY
The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.
QUALIFICATIONS
Required :
A Master's Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ASW, AMFT, APCCTwo (2) years' experience providing crisis response with mentally ill individualsMust be at least 18 years of ageMust be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employmentAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.Provides telephone screening, triage and referral services to persons in crisis.Receives calls and dispatches teams per service agreementUses county approved tools for assessmentsMeets all response service levels per agreementEnters call data into tracking system as requiredEngages and establishes a therapeutic relationship with client callersProvides accurate diagnostic consultation to team members, as requestedProvides onsite support to persons in crisis as neededProvides consultation / interpretation to clients and their families regarding service optionRecommends and establishes general policies, structures and controlsCollaborates with Program Director / Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent livingMaintains and participates actively in program activitiesParticipates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planningAttends and oversees the monthly Utilization Review processOversees all referrals to the ProgramProvides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to clients, families and clients' community supportsEstablishes and maintains a therapeutic relationship with persons servedAttends and participates in primary therapy, community meetings, family therapy, and groupsParticipates as a team member and provides input via reporting observations, concerns and asking appropriate questionsReviews and implements client service plansActively facilitates and participates in team meetings and service planning meetingsProvides leadership in facilitating the team processProvides 24 on-call (cell phone) coverage as neededProvides education / training to other team members as necessaryAssures that clients know and understand their legal status and rightsProvides weekend / on-call service / back-up and crisis interventionCompletes the Monthly Status Report to the CountyEnsures all clinical issues are addressed around hospitalization of members servedAssists with Service Coordination Plan, including :o Making appropriate referrals for placement, case management and aftercare services, as assigned.
o Coordinating with the Office Coordinator to assure that client benefits and finance are in order, as assigned
o Developing and maintaining an awareness of community resources
Acts as Custodian of Records; determining best practices re confidentiality etc.If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis / crisis prevention trainingIf employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis / crisis prevention trainingDuties and responsibilities may be added, deleted and / or changed at the discretion of management.
SKILLS
Ability to work effectively as a member of a multidisciplinary teamThorough understanding of client rightsKnowledge of persistent mental illness and basic medical and psychiatric terminologyUnderstanding of issues pertaining to older adultsPHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M / F / V / Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.