Operations Manager - Coffee Shops (Miami)

Sunshine Coffee is a fast-growing Miami coffee brand built on iced coffee, matcha, and good vibes. We launched with pop-ups and now operate retail shops designed for social, community, and culture. With plans to expand across Miami and South Florida in the next 612 months, were looking for a Unit Manager to run the day-to-day operations of one of our flagship locations.

This role is 40% soulful leader and 60% process-driven operator : someone who cares deeply about people and hospitality but is equally sharp on systems, numbers, and results.

Who You Are

The Unit Manager owns the daily shop experience. You are hands-on with your team, setting the tone for hospitality, consistency, and operational excellence. You thrive in fast-paced environments, love building culture, and know how to balance being approachable with being accountable.

What Youll Do

• Lead and inspire your shop team to deliver warm, consistent Sunshine Coffee hospitality every day.
• Run day-to-day operations including opening / closing, scheduling, inventory management, ordering, and cash handling.
• Ensure smooth execution of products and service standardsevery Miami Iced and matcha should shine.
• Monitor guest feedback and quickly resolve issues to create a loyal base of regulars.
• Coach, train, and motivate team members to grow, improve, and hit targets.
• Partner with the founding team to implement new initiatives, products, and processes.
• Keep a tight handle on labor, COGS, and other controllables to maximize profitability.
• Maintain a safe, clean, and positive environment for guests and team alike.

What We Need From You

What Youll Get From Us