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Experienced Bar Professional Needed

Experienced Bar Professional Needed

Fiorella'sNewtonville, MA, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

The Bartender will focus on our core values offering hospitality from the heart, instead of simply serving our guests. This role will ensure our guests are well taken care of and safe with their alcohol consumption. The Bartender will Make life more delicious for our guests by suggesting Fiorellas most famous cocktails.

Activities and Responsibilities :

I will

  • Greet guest-personally; learn to reorganize regulars and greet all guests with a warm and welcoming smile.
  • Embody Fiorellas core values through constant and never ending learning from the Fiorellas team.
  • Validate guest experience by ensuring our guests enjoyed their meals, securing their return.
  • Build my legacy at Fiorellas by making special bonds and memories with our guests and team.
  • Communicate efficiently internally and externally to create an exceptional experience for our guests.
  • Communicate with team members in a polite and professional manner at all times.
  • Inform management of guests feedback and comments.
  • Display teamwork with all positions to adhere to all restaurant standards.
  • Complete all daily and weekly side work for each shift.
  • Maintain a general working knowledge of restaurant information such as : restaurant hours, along with the addresses & phone numbers for the other Fiorellas locations.
  • Enhance the dining experience for our guests by being able to make appropriate suggestions / recommendations with my menu knowledge of each dish (ingredients and preparation).
  • Maintain an effective working knowledge of the POS system to ensure that guests food and beverage orders are entered accurately and in a timely manner.
  • Accurately and promptly prepares and receives guests payments and all transactions.
  • Maintain the bar area clean and sanitized at all times.
  • Pre-bus and / or prep table before and after every course; removing unnecessary items & empties from guests table.
  • Prepare alcoholic beverages for bar guests and for servers in accordance with Fiorellas recipes.
  • Request identification of guests who order alcoholic beverages according to restaurant, state, and local policies.
  • Be aware and knowledgeable of guests sobriety and communicate with the general manager of potential issues.
  • Be responsible for supporting and executing Fiorellas marketing promotions and birthday club.
  • Inform guests of new products, promotions and specials.
  • Maintain positive and effective communication among team members regarding all relevant information, special considerations or concerns pertaining to guests.
  • Report all equipment problems and maintenance issues to the manager on duty.
  • Effectively keep a working knowledge of supplies and inventory par levels for items necessary to maintain a prepared bar area creating an exceptional experience for our guests.
  • Communicate health and / or safety concerns / violations immediately to management.
  • Adhere to the restaurant guidelines of food, safety, and sanitation provided by the health department.
  • Understand all policies, procedures, and service standards of the restaurant.
  • Attend all informational and team building meetings to continue expanding my knowledge and skills.
  • Other duties as assigned.

    • Preparation, Knowledge, Skills & Abilities :

  • Be 18 years of age or older.
  • Minimum of three (3) years of bartending experience that includes working knowledge of traditional cocktails.
  • Knowledge of state and local alcoholic serving laws required.
  • Required to maintain current alcohol awareness certification (TIPS).
  • Possess communication skills to create a positive interaction experience with guests.
  • Having basic writing, reading, math skills, as well as computer and phone proficiency.
  • Effective problem solving skills to detect changes in circumstances or events.
  • Have positive teamwork and motivational skills.
  • A high level of professionalism and courteous demeanor at all times.
  • Effective multitasking skills to ensure a quick response to guest needs.
  • Be able to effectively communicate with guests and staff with consciousness non-verbal language and cues.
  • Maintain good organizational and time management skills to ensure a quick response to kitchen and guests needs.
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