Membership Manager - Las Vegas, NV

The American Gem Society (AGS) is seeking a Membership Manager to oversee the daily operations and administration of AGS membership programs. This position is responsible for managing key functions related to member recruitment, retention, engagement, and cross-department collaboration in support of organizational goals.

Reporting to the Director of Membership, the Membership Manager will supervise and support a small professional team while planning and implementing membership events, campaigns, and initiatives. The role also ensures the accuracy and integrity of membership data, reporting, and analytics, while working closely with internal departments to strengthen member programs and services.

About AGS

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to consumer protection, business ethics, and gemological expertise. As a 501(c)(6) organization, AGS promotes the highest professional standards and serves as a trusted resource within the jewelry industry.

Essential Functions

Membership Operations

• Drive recruitment and retention efforts in collaboration with the Director of Membership
• Develop and manage Membership Touchpoint Maps, workflows, and campaign calendars
• Maintain Standard Operating Procedures (SOPs) to streamline operations
• Manage the department calendar to ensure alignment with strategic priorities

Event & Tradeshow Coordination

Data & Reporting

Member Engagement

Competencies

We provide a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with short- and long-term disability coverage and company-matched 401(k) contributions.

The American Gem Society is proud to be an equal opportunity employer. We welcome and consider all qualified applicants without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected characteristic.

Education and Experience

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