Associate Field Engineer

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. In this Associate Engineer position, you will participate in our Engineering Construction & Operations (ECO) Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices.

Location and Schedule

This is a full-time, onsite position located at : 4501 NE Minnehaha St BLDG 2, Vancouver, WA

The Main Responsibilities

• Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices.
• Using systems such as SAP, Microsoft Office, Autocad, Microstation and / or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects.
• Managing budgets, ordering materials, processing invoices, and resolving issues related to outside plant projects.
• Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers.
• Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors.
• Building relationships with business partners, customers, and vendors.
• Creating maintenance requests and ensuring timely completion of work orders.
• Demonstrating multi-discipline expertise and responsibility.

What We Look For in a Candidate

Required Qualifications :

Preferred Qualifications :

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

$53,625 - $71,500 in these states : WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses").

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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